UX Writing: Creating Human-Centered Content

UX Writing: Creating Human-Centered Content

One of the biggest challenges when writing on digital platforms is making the texts clear, concise, and useful. There is a powerful tool for this known as UX Writing (User Experience Writing), which is nothing more than writing based on the user’s experience, interaction, and emotions during the process. 

Many people believe that this technique is new, however, it is not. People have been writing for interfaces for as long as they have existed. UX Writing adds value by formalizing the practice with advanced guidelines. Furthermore, its demand is constantly increasing, and it is closely related to UX Design (User Experience Design), a process that seeks to create digital products that generate relevant and significant experiences for users through design, usability, and more.  

Read the blog New UX Design Trends

Writing based on the user’s experience, engagement, and emotions throughout the process is UX writing.

Although the difference between UX Writing and Copywriting is very subtle, the first aims to guide and help, while the second informs, persuades or sells.  Do not confuse UX Writing with Micro Copywriting, which aims to synthesize concepts through short texts in order to make browsing and usability more humane and simple.

 

What qualities should an attractive UX Writing have?

Clarity. A clear text, with simple and direct language, is the best way to help the user understand and process the communication.

Consistency. Consistency in the texts is key to generating trust in the user. For example, in an online course sales app, if the user purchases course “X”, that name (or text) must be the same throughout the purchase process. 

Precision. The instructions must be specific, that is, they must explain exactly what must be done in each instance.  

Conversational. Texts that point to a discussion are more appealing, warm, and pleasant; surely, with the appropriate tone of voice.

 

What Are the Advantages of UX Writing? Quite a few! At Isource Marketing, we highlight the 5 most significant advantages:  

  1. Helps empathize with users. UX Writing determines the tone of communication with users. It is key to creating a connection of empathy and trust between the product and the users.
  2. Humanizes the product. The UX writers are in charge of developing the language for the product-user interactions, therefore their goal is to humanize the products by establishing a relationship between them.
  3. Increases conversion rates and user engagement. A good UX Writing strategy is CTA ( Call to Action)which helps improve conversion goals. The idea is to create texts that lead to action and make communication effective. 
  4. Create smoother interactions. Understanding how to use a digital product can be very difficult, so good UX Writing is responsible for providing all the necessary information for the user and improving their experience.
  5. Reduce the amount of time users spend on apps. Having all of the steps clear ensures that users utilize the app for the necessary amount of time, avoiding frustrations and increasing the likelihood that they will use or recommend the app again.

Then there are 4 comparative examples with texts, one using UX Writing and the others not.

The UX Writer

The UX Writer must be capable of creating content that offers the digital platform logic, coherence, and order. Furthermore, it determines how the company’s voice should be expressed and simplifies the customer experience. To structure an optimal interface, you must be familiar with UX Design and work closely with designers.

The UX Writer must be capable of creating content that offers the digital platform logic, coherence, and order.

As we could see in this blog post, users want the experience on websites and applications to be clear, concise, and useful. UX Writing is one of the tools for doing so. At Isource Marketing we have writers specialized in this area, as well as a group of designers 100% focused on UX Design. Contact us for your next digital project! https://isource.agency/#contact

 

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If your business wants to attract millennials, read this article. You may be surprised!

If your business wants to attract millennials, read this article. You may be surprised!

The millennial generation (born between 1981 and 1996) is the first to come of age in the new century and is expected to be a key economic force in the decades ahead. According to Gallup, it is the largest labor force in the United States, representing 73 million people. To the surprise of many baby boomers, it is predicted that by 2025, millennials will make up 75 percent of the global workforce. Shocking right?

Millennials are the first generation to be born in the digital age. This generation is well recognized for rejecting traditional lifestyles such as marriage and having a traditional family. In comparison to past generations, they tend to emancipate from occupations more rapidly. Millennials are communicators, multitaskers, nonconformists who value their free time and want to live in a better environment, and their consumption patterns are heavily impacted by technology. The great majority of them, without a doubt, own a smartphone, through which they carry out a substantial portion of their activities, such as playing, shopping, learning, working, and interacting with the world.

Millennials actively influence purchasing decisions and consumer habits.

In this article, we will discuss how the Business to Business (B2B) sector can incorporate functional design elements into their digital marketing strategies to engage this target audience, given that millennials actively influence purchasing decisions and consumption habits. According to the organization B2B International, 73 percent of individuals who are employed already have an active role in the company’s acquisition of products or services.  

A challenging generation and a significant challenge for businesses

One of the aspects that millennials take into account the most is the experience with the brand. They are twice as likely to abandon a brand forever if they don’t like it and twice as likely to recommend it to others if they had a great experience. 

When it comes to advertising content, millennials are more skeptical than other generations. They look at advertising with caution, including content produced by influencers. However, they do trust content created by other users. Not to mention that their favorite place to consume it is on social networks. 

Taking these factors into account, businesses that want to target this generation must focus on the millennial customer experience, which includes listening to their viewpoint, recognizing weak areas, and working to solve them innovatively. It is a collaborative effort that requires integrated, flexible, viral, and credible marketing strategies. These strategies should focus on user experience (UX), which seeks to meet the satisfaction and needs of users in terms of information architecture, interaction, usability, prototyping, and visual design.

When it comes to advertising content, millennials are more skeptical than other generations.

As a result, we will share six digital visual design trends that, in our opinion, are the most powerful for a B2B organization to make millennials fall in love with the ever-demanding millennials:

1 Semi-flat design 

 

In addition to flat design, it combines shadows and gradients into the vector design, which adds depth without sacrificing the minimalist qualities.

2. 3D 

 

Without a doubt, 3D has been one of the most innovative tools in graphic design in recent years. With the rapid evolution of modeling software, there are more possibilities to create incredibly realistic-looking textures and shapes.

Below, you will find the redesign of one of our top clients: NETGEAR Insight’s website, which showcases the entire business product line as a single ecosystem managed from the Insight platform.

 

 

3. Gradients 

 

 

Instagram has been a pioneer in this movement for a few years. Creating a logo using gradients was unfathomable in the days of paper and print, but they are increasingly being included in the digital landscape. Today, this approach is frequently included in the branding of major corporations.

Another example: Security Assessment Online, which is a security level self-assessment landing page for companies, which aims to showcase the solutions that best fit the customer’s needs.

 

4. Cinemagraph

 

 

Created back in 2017, cinemagraphs combine static and moving images, which allows for more realism and provides a sensation that cannot be achieved with a simple image.

Another example of Cinemagraphs is from NETGEAR’s landing page with its partner MEGAPIXEL that shows how ProAV switches help deliver high-quality graphics on Full HD displays in high-end spaces.

 

5. Colors

 

Calm blues stand out, conveying peace and tranquility. In a chaotic world like ours, earth tones create a mental connection with the environment and generate pleasant emotions. Citrus hues are associated with freshness and optimism, while the contrast of black and white stands out more than the market’s oversaturated style of striking tones.

6. Retrofuturism

A popular style in 2021 that was created in the 1980s when many imagined various elements of the future and  was highly used, hence the name that references the future while still mentioning retro to acknowledge the past. It is recognized by the use of geometric forms and neon colors.

We hope you enjoyed this review of how companies must fully commit to the renewal of their products, services, brand image, marketing strategies, communication, and advertising content if they don’t want to lose the vote of the most influential generation: the millennials. The section on visuals discussed, when applied properly, will make your business plan successful within the demanding generation. At Isource Marketing, we have a highly qualified team of designers, illustrators, and creators ready to help you take your brand to the next level. Contact us now by clicking here: https://isource.agency/#contact 

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New UX Design Trends

New UX Design Trends

“Customers buy experiences, not products or services”

2020 has been one of the most difficult and challenging years in history, due to the traces left by COVID-19. Consequently, companies have opted for a rapid digital transformation. The most obvious example is how Internet activity has exploded, to name a few, online shopping has exceeded limits never thought before and the adoption of remote working is stronger every day.

UX (User Experience) design does not escape this reality, since it is part of the digital world and is in constant transformation and change. For this reason, we share five UX design trends – innovative and convenient – that are giving something to talk about:

 

1. Dark mode

 

 

It emerged a few years ago,and has since been evolving and is now booming, taking center stage in applications, web pages and operating systems. It was thought to reduce visual exposure to light from screens and, consequently, reduce eye fatigue that they can cause. Due to its benefits, dark mode is, without a doubt, one of the main trends that is here to stay.

 

2. 3D design

 

 

It is a trend that has clearly taken full advantage of technological advances – such as virtual and augmented reality – and the capabilities of sophisticated and modern software. It is a fact that companies can innovate by presenting, for example, products and creating mockups in a more realistic way thanks to this resource.

 

3. Animation

 

 

The use of movement is, without a doubt, part of UX design. However, the animation integrated into web pages and mobile screens allows designers to enhance the interface with a wide range of options to enhance the user experience, awakening their curiosity and desire to explore the site.

 

4. Futuristic Colors

 

 

It is a trend that has skyrocketed in recent years. We talk about the use of intense and striking colors, such as purples, blues, pink and neon. Thanks to these shades, it is possible to create a luminous and avant-garde effect, especially if the background color is dark. By adding in the use of ultra minimalism and bright, luminous colors your design may have a chance to shine with great dynamism.

 

5. Geometric Forms

 

 

It is a trend that reminds us of the need to capture ideas through the use of simple resources. Geometric shapes produce effective contrasts to make an image eye-catching. They also give consistency, structure and order to the images. Due to the simplicity of the lines, the geometric shapes allow you to play with an infinite number of combinations between colors to achieve a striking effect.

 

At Isource Marketing we believe that UX design must necessarily focus on the interaction between users and our clients’ products or services in order to provide a unique user experience. Remember, people buy experiences, not products or services. If you want to learn more about us and our services, click here. We are here to help you!

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