​​The growing reach of ChatGPT in Marketing

​​The growing reach of ChatGPT in Marketing

ChatGPT is an amazing solution that helps businesses of all sizes optimize their marketing campaigns and make data-driven decisions.

According to an AI Index study, demand for AI-related skills is increasing in almost all industrial sectors in the United States. And indeed, the number of job postings related to AI increased on average from 1.7% in 2021 to 1.9% in 2022. The study also notes that in countries such as the United States, private investment led the way, allocating 47.4 billion dollars to AI, a figure that is 3.5 times more than that of China, second in the list. And attending to areas, the one with the highest private investment was the medical sector (6.100 million); followed by the cloud and data management and processing (5.900 million); and fintech (5.500 million).

Nevertheless, with the arrival of the fifth generation of Chat GPT from the White House, serious consideration is being given to drawing up a series of legal rules to establish control over this Artificial Intelligence. The legislation of governments has needed to adapt with the emergence of new technologies. Something that will continue to happen with Artificial Intelligence.

ChatGPT is a solution developed by OpenAl that has managed to exceed 100 million users in its short life. A recent UBS study has just confirmed that ChatGPT is the fastest growing consumption system in history. The research also highlights that the total potential market in which ChatGPT operates could reach a value of 1 trillion dollars.

But what makes this chat system so attractive? This tool is based on a conversational artificial intelligence model, which means it has been trained to hold coherent and accurate conversations with users, as the strategic implementation of this AI can bring a variety of benefits, including its potential to generate high-quality content, create personalized messages and generate potential customers for marketing, as ChatGPT is a reliable and accurate tool that can generate quick responses or automate tasks that usually take time.

In view of the above, let us see the 5 implementations of ChatGPT in marketing that are most favoring companies today:

This conversational artificial intelligence tool is very useful for improving your content marketing and SEO. It can also help you identify relevant keywords, generate ideas, and optimize content to get greater visibility in search engines. If you use the tool properly, asking the right questions, you will not only reduce the amount of time it takes to conduct a keyword research, but also get more relevance, low cost and better results.

Companies can also use ChatGPT to create complete content, including blog posts, product descriptions, success stories, among others. In this case, the tool is provided with a brief description of the topic and the tool will generate a complete article. Companies can edit the generated content to ensure that it fits their brand style and objectives.

In customer service ChatGPT can offer real-time assistance through a chat interface, enabling customers to interact with the system to ask questions and get immediate answers in a natural and fluid way. It can also automate responses to frequently asked questions and repetitive tasks, which helps reduce the workload of customer service agents and improve response times. Most striking is that it can analyze the sentiment behind customer interactions, allowing companies to identify and proactively address issues.

The tool can help companies analyze large amounts of data to identify patterns and trends. This can help companies make informed decisions about their customers, operations and products.

ChatGPT can be used to conduct market studies and surveys. This solution can help companies get information about their audience’s preferences and needs, which can significantly influence their marketing strategy.

As artificial intelligence continues to evolve, so will its applications in the marketing field. By working the benefits of Artificial Intelligence, companies will be able to better understand their target markets and create more effective and personalized marketing campaigns. In the near future, we can expect more and more companies to use ChatGPT to boost their marketing efforts, and the results will surely be effective.

We know the importance of positioning in your company, and we also know that a correct strategy is one of the first steps to achieve success. At Isource Marketing we have 2 regional offices and local presence in Miami, Florida-USA and throughout the main countries of Latin America, so we are always ready to help you create that strategy for your company no matter where you are.

 

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Why should TikTok be included in your B2B marketing strategy?

Why should TikTok be included in your B2B marketing strategy?

TikTok’s popularity has grown rapidly in Latin America and in countries such as the United States, and it appears that the application’s growth will continue in the near future, as the way in which businesses use the application for everything related to B2B has become extremely relevant. According to data presented by ByteDance Ltd. in January of this year, TikTok is the fastest growing social network in recent years, with more than 105 million monthly active users over the age of 18 worldwide. In this context and given the growth of a valued social network among  50 and 75 billion dollars, the following concern arises: how can TikTok help companies develop an optimal B2B marketing plan? From Isource Marketing, as an agency specialized in B2B, we offer you 5 key recommendations so that companies decide to invest in this important social network that continues to be a trend in the market:

1.Human Centric Marketing: One of the new trends in marketing that continues to grow is theHuman Centric Marketing, which consists of not only treating the client only as a consumer, but also as a person. In this way, Tik tok is presented as an important resource that demonstrates this trend with more humane and informal actions. The most recent statistics of Data Reportal show that B2B Companies on TikTok have a higher engagement and ROI rate than other brands, and this has led 58% of B2B marketers to increase investment within this platform. Likewise, the same study indicates that the average engagement rate on TikTok isof the 5.96%; the highest of all social networks.

2.Creative participation: Since TikTok is an entertainment social network, the content must attract users in a natural and creative way. So it is very useful to use the new trending hashtags that are published every week, as long as they are related to your content or you know how to relate them to your marketing efforts. It is also essential to upload content regularly to your profile, that will make users enter more times to see if you have news. To reinforce that creativity there are numerous viral videos that can be used to your advantage with a little imagination. These audios can be songs or dialogues from reality shows, series or movies that have gone viral. According to “tiktokers”, recording over short and viral audios makes you have a better chance of appearing on the recommendations page. Another option is to upload videos showing the infrastructure of your company, or work team, create short tutorials about your products or services. Finally, you can take quizzes through Tik Tok to engage potential customers in your content.

3.Success stories: This is a good tool to attract potential customers without advertising directly to them. a good start to create this type of content is finding stories in your industry and bringing the benefits to your audience. For example, Adobe is renowned for effectively handling B2B marketing on TikTok, as the company regularly posts some pretty eye-catching how-to videos, giving its customers the knowledge to get the most out of its tools and actively supporting the community they serve they try to sell. Additionally, Adobe launched in 2022 a campaign that connected creators with small businesses, awarding $10,000 to the finalist.

4.Find influencers on tik tok: If you’re not sure how to start creating content for your B2B business on TikTok, we recommend looking for influencers in your niche to get you off to a good start. The influencers of this social network are very familiar with the platform, the audience and the algorithms that consume content onTikTok. Using this information, you can create creative and exciting content that gets a large audience. Therefore it is key to find an influencer who understands your B2B product or service and invest monthly to create content for your company page.

5.First Party: This social network solution will allow companies to share details and information about those products and services that may be attractive to your customers, since it allows your company to create fluid interactions to reach your audience, in order to convert them in potential customers. Likewise, the tool allows the creation of customizable messages applicable to multiple customer segments. Leads can be downloaded manually or can be integrated into your company’s CRM, as they can be activated immediately. For businesses using TikTok, the information from these forms is vital to making sure they are reaching their potential customers in an effective and prudent manner.

TikTok continues to support and empower companies on the platform with simple solutions that allow them to connect closely with their customers while maintaining the privacy and security of all platform users, allowing brands to tell their story safely while user data is protected and they can optimally attract new customers.

What are you waiting for to incorporate tik tok into your B2B strategy?

We know the importance of branding in your company, and we also know that a correct positioning strategy is one of the first steps to achieving success. At Isource Marketing we have 2 regional offices and a local presence in Miami, Florida-USA and in the rest of the main countries of Latin America, so we are always ready to help you create that B2B strategy in tiktok for your company regardless of the place in the one you meet.

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7 tips to prospect clients in the B2B sector

7 tips to prospect clients in the B2B sector

Customer prospecting is of the utmost importance for any business. In the case of companies in the Business to Business (B2B) sector, the rationale is that their target audiences are more rational, specialized, and informed compared to those in the Business to Consumer (B2C) market, which requires a methodical, analytical, and a very orderly segmentation process. This comment is especially relevant after understanding that, according to HubSpot Research, more than 40% of company salespeople think that prospecting is the most difficult part of the sales process, followed by closing (36%) and qualification ( 22%).

We at Isource Marketing aim to provide you with tips on how to prospect successfully. Therefore, we’ve compiled a list of seven things to consider when segmenting clients in the B2B sector.

  1. Define the buyer persona and segment your prospects.

A buyer persona is a generalized depiction of your ideal customer. It is obtained through the use of qualitative and quantitative data derived from market research, competitor knowledge, and existing customer profiles. In terms of prospecting, varying factors, such as geographic and demographic, must be considered.

According to HubSpot Research, over 40% of company salespeople think prospecting is the hardest part of the sales process, followed by closing (36%) and qualifying (22%)

  1. Make use of customer journey maps

Observing your potential customers’ real web behavior will help you discover who they are and what they want. The customer journey map is the ideal tool for accomplishing this. It is a process that individuals go through from the minute they show interest in your product or service until they become actual customers.

  1. Create a value proposition for the product or service

The information that the marketing and sales teams will communicate in their work is critical, which is why the value proposition must be included in your prospecting plan; it includes market research with the goal of identifying client demands for the success of your product and services.

  1. Establish prospecting sources and methods

When developing a prospecting strategy, you must have a technologically advanced and powerful data platform that can provide analysis and intelligence services capable of finding new clients amid large volumes of data. Prospecting via social networks, such as LinkedIn, is essential in the B2B industry, in addition to internal databases and phone calls.

  1. Verify that your leads are qualified.

In the B2B sector, qualified leads are companies that are interested in your product and, in the best case, will become customers. To do this, you must ask the appropriate questions in order to determine whether or not they are qualified for the sales process. Click here to learn more about how to generate leads in the B2B sector on our blog.

To reach your target audience more effectively, you must develop a multi-channel communication plan.

  1. Create and use multi-channels

To effectively target your audience segments, you must establish a multi-channel communication plan based on your buyer persona. There are certain B2B companies that are more effective than others. LinkedIn, as previously mentioned, is among the most significant, as are email marketing, advertisements, content marketing, and paid advertising through Google AdWords.

  1. Define performance metrics

High-quality B2B sales and marketing areas continually assess the effectiveness of their efforts. They can achieve better performance and productivity on their goals by tracking and taking action to improve important metrics.

 

Are you ready to begin your prospecting strategy?

We understand the importance of sales management in your company, and we also recognize that a proper prospecting strategy is one of the first steps toward success. At Isource Marketing, we are happy to help you effectively segment your target audiences. We have a highly qualified team and more than 15 years of experience as a strategic partner. Contact us! https://isource.agency/#contact

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9 B2B marketing trends that will drive your business in 2022

9 B2B marketing trends that will drive your business in 2022

2020 and 2021 were challenging years for society and the global economy, but there is no denying the opportunities created by the digital revolution’s acceleration, particularly for enterprises in the Business to Business (B2B) sector and their sales and marketing areas. According to a McKinsey survey, when the COVID-19 pandemic began, more than three-quarters of vendors and buyers preferred digital access and remote human interaction over face-to-face interaction.

By 2022, digital sales will have surpassed physical sales, making it essential to prepare for online sales and invest in digital assets such as websites, content creation, social media marketing, etc. Based on this assertion, here are nine digital marketing trends based on the last 18 months of significant change, and challenges for the B2B industry. 

1. Lead Generation: Involves publishing value-added content and building loyal communities, optimizing resources based on audience preferences, and personalizing products and messages while keeping metric analysis in mind; all with the goal of guiding prospects through the suitable journey to obtain qualified leads, which is, at the end of the day, one of the primary responsibilities of marketing.  

2. Influencer Marketing: is a strategy that is growing and is already positioned in the B2B market with the goal of increasing brand awareness, recall, and positioning. From micro to macro-influencers, depending on the sector, budget, and objectives, a strategy of this magnitude may be quite beneficial. We invite you to read this article: Everything You Need to Know About Influencer Marketing

Corporate values and brand trustworthiness are becoming more and more relevant to audiences.

3. Short video content for social media: In the last two years, content has evolved to short video formats, which, in addition to generating more engagement than static content, communicates essential and appealing messages to the target audience while making the user feel more connected to the brand. TikTok, Instagram, and YouTube are the ideal social platforms for this.Social

4. Responsibility: Corporate values and brand trustworthiness are becoming more and more relevant to audiences, as awareness of the social and cultural decline in different areas of business grows every day. So investment and transparent communication in this area become more important when choosing a brand to do B2B business. An example of this is the Kaspersky Global Transparency Initiative, the world leader in cybersecurity solutions and services and one of our main clients.

5. Hyper-personalization of content: In the face of content saturation, the necessity to provide material to consumers based on their requirements in order to boost engagement and virality is becoming increasingly important.

6. Hybrid events: It is clear that the pandemic forced everyone to go digital, but as the capacity of physical spaces returns to 90% events will revert to being in person while still having a virtual component. QR codes, which allow individuals to go from a real location to a digital one, are one of the most widely used methods for creating these hybrid experiences.

It is clear that the pandemic forced everyone to go digital.

7. Mobile First: Consumers are increasingly using their cell phones to make informed decisions before making a purchase. According to a study by Smart Insights, 80% of B2B buyers use their cell phones at work and more than 60 percent believe they have played an important role in their most recent purchases.

8. Augmented Reality: This is an emerging technology that has gained more strength than virtual reality because it is more accessible to the audience and its reach and impact are greater. The use of AR in marketing strategies allows brands to generate innovative experiences that stand out from their competitors. Read: It’s time to enter the world of immersive technologies!

9. SEO: 2022 is the year for businesses who haven’t prioritized SEO as a primary search engine optimization strategy to do so, with the objective of finding a balance between paid and organic reach. Google’s newest improvements, which incorporate artificial intelligence and machine learning, pose a significant threat that should not be overlooked.

We hope you found our review of Digital Marketing Trends for 2022 beneficial; at the end of the day, it is part of our expertise in being the strategic B2B partner you need in this challenging year. At Isource Marketing we specialize in developing customized marketing strategies according to the needs of your business and adapted to the market. You can contact us by clicking here.

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Once upon a time… Storytelling in B2B

Once upon a time… Storytelling in B2B

Who doesn’t like stories? We live in a world surrounded by them; in fact, our life is a story in itself. Companies have recognized the potential storytelling can have and are utilizing it to captivate their consumers and potential customers.  What exactly is it, and why does it hold so much opportunity in the Business-to-Business (B2B) world? The solutions to these questions may be found throughout this blog.

Storytelling, in its purest form, is the art of telling, creating, and adapting stories in situations with a beginning, middle, and end, with the objective of communicating messages from an emotional perspective. 

In content marketing, it is a powerful tool because it allows you to tell stories about a brand and its products, and while it has been used for many years by companies in the B2C sector, one may ask if it can make a positive impact in the B2B world, whose buyers tend to be driven by logic, evidence, and facts?  The answer is simple: absolutely, because it has been proven that even in the coldest industries, the transmission of emotional, compelling, and entertaining stories has unimaginable effects on target audiences.

In content marketing, storytelling is a powerful tool because it allows you to generate emotional, compelling and entertaining connections with your audiences.

To help you understand it a bit better, here are three examples of how three B2B companies used storytelling to get their message across from a human perspective:

This hilarious Adobe Marketing Cloud ad conveys the value of the marketed product without boring the viewer at all. The video begins in an office with employees dealing with an unexplainable rise in orders and doing everything they can to complete them. The ad concludes with a touching and humorous visual that should not be missed!

Slack collaborated with Sandwich Productions to create the 2014 film “So Yeah, We Tried Slack.” From the perspective of the production company’s employees, the video depicts the widespread acceptance of today’s favorite corporate communications platform. It’s a clever idea that’s worth watching and analyzing.

Hootsuite discusses why certain organizations aren’t successful on social media in this animated video in a clear and honest tone. It then outlines how it may assist companies in resolving the challenge.

 

Did you like watching videos? Now, we’ll provide you with six tips on boosting your marketing campaigns using the art of storytelling.

  1. Identify

It’s the first step in telling a story, and to do that you have to ask yourself:

Will the audience be familiar with what I want to tell?

What do they want to know?

What challenges would my readers face without my product/service?

When you understand who they are and why they require your product/service, you will be able to interpret how to convey a clear message that will enhance the engagement of your campaigns.

  1. Try to have a structure

Good storytelling has a logical thread, i.e. a beginning, a middle, and an end, which makes the story easier to understand. Consider the following elements:

The protagonist: the customer.

The antagonist: the challenge.

The mission: the journey to overcome the challenge.

The execution: the solution to the challenge.

The climax: the result.

  1. Be sure to listen

It’s critical to understand what people want to hear and where they want to hear it. Do some research to understand your audience’s challenges, which will lead you to the best platform for telling the story. For example, if you find that people love short videos, you may create and share animations with amusing characters on social media.

  1. Harness the power of gamification

We like this one since we at Isource are specialists in the execution of immersive experiences and the positive outcomes they generate. By gamifying your storytelling, you provide your audiences unimaginable power with quizzes, games, puzzles, and countless other resources for them to learn what your product or service accomplishes, for example.

By gamifying storytelling, you give unimaginable power to your audiences.

  1. Let your customers tell the story

It enables the customer to control the story and showcase his or her own experience, humanizing it through case studies, success stories, testimonials, etc.

  1. Share stories with data

Numbers and narratives are both required. In fact, stories and statistics are strongly intertwined. One aids in the establishment of an emotional connection, while the other fosters trust in the realities of the situation.

The storytelling field has no boundaries, and we are confident that your company has a variety of elements to create effective and empathetic stories and, as a result, communication pieces that captivate your audiences. And we at Isource Marketing are here to help you since we have designers and copywriters that have been trained to do so. Interested in contacting us or scheduling a call? Find us here: https://isource.agency/#contact We look forward to meeting you!

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PR in a post-pandemic world: 7 predictions for 2022

PR in a post-pandemic world: 7 predictions for 2022

The arrival of COVID-19 accelerated digital transformation all while bringing a new way for businesses and the media to conduct public relations (PR), in which it has become critical to have more accurate information, faster responses to unforeseen situations, and a more strategic, comprehensive, and intelligent media monitoring. 

The Institute for Public Relations (IPR) recently surveyed 300 communications executives and senior managers to understand how prepared companies are for this new post-pandemic scenario. It discovered that corporate executives understood the need for communication in dealing with the pandemic. More than three-quarters (81%) of respondents considered their company’s communication role in the face of COVID-19 to be “essential” or “very important”. While most firms have made every effort to prepare for crisis scenarios, just 30% felt their companies were “extremely” prepared to deal with a crisis, while 55% said they were “somewhat” prepared. However, over half of those surveyed (44%) said their crisis communications plan did not incorporate pandemic disease guidelines. Worse, 10% of respondents believed they don’t have a crisis communications plan.

Scenarios like this one demonstrate the need for strategic communication and public relations. In Brazil, for example, a clothing brand was harshly criticized after putting on sale four different models of face masks at exorbitant prices, which resulted in such negative repercussions that Procon, the country’s consumer protection agency, took action. 

These “new” crises, created in an unexpected setting, need a distinct strategy that can only be carried out by a strong and efficient PR team. As a result, here are 7 reasons why PR became more essential during the COVID-19 pandemic.

  1. Ability to cope with a crisis

While many PR firms had a challenging 2020, corporate communications and PR teams worked tirelessly to adjust their messaging by giving interviews, developing crisis communications plans, and keeping their audiences calm. In this way, PR demonstrates not just their ability to navigate complex waters, but also how important they are.

  1. Profitability  

With a few exceptions, including the health and entertainment industries, the pandemic has had a detrimental influence on most organizations’ marketing spending. So where did they redirect the money then? Many resorted to PR, advertising’s more profitable cousin, with the difficult challenge of persuading others that the investment was worthwhile.

  1. Trust 

According to public relations communicators and journalists, the greatest strategy to overcome a crisis is to build trust which will improve the reputation of the organizations they work for. We saw a combination of the PR areas, marketing, social media, and corporate communication like never before.

  1. Technological innovation 

PR agencies have had to adapt, implementing technological tools to collect more information and monitor important issues, both in traditional media (radio, press, and television) and digital.

  1. Adaptation and interpretation of scenarios

The pandemic demonstrated that now more than ever, PR professionals must be able to quickly understand new scenarios. Understanding the situation of clients – in the case of agencies and accompanying them from a 360 point of view is essential to avoid making mistakes. The world is going at an ever faster speed and this accompaniment must be constant.

  1. The human touch 

Consumers today demand and appreciate empathy, and PR professionals are committed to delivering it. People have become aware of the fragility of not just our existence, but also of our dependence and relationships with others at times of such uncertainty, which is why public relations is so important.

  1. The power of influencers

Due to the pandemic, influencers received a notable increase in interactions and engagement of their content. It is widely known that many traditional campaigns were stalled, delayed, or suspended, especially in the tourism and hotel sector. Therefore, it became necessary for brands to learn how to reinvent themselves to overcome this crisis and continue to grow.

The pandemic’s challenges, as well as the new scenarios that occurred as a result of it, have caused changes in organizations all across the world. The way many communicated and positioned themselves before their target audiences became outdated and had to change. Technology, strategic thinking, and adaptability are critical to communication in a post-COVID-19 world.

If you like this blog and would like assistance with PR, please contact us by clicking here. Our experts are ready to assist you with communication and press strategy and actions to increase visibility, position, and strengthen your brand’s reputation.

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8 Ideas for B2B Lead Generation

8 Ideas for B2B Lead Generation

2020 was a year to redirect sales strategies. With the arrival of COVID-19 and social isolation, the ability to develop opportunities were restricted and the face-to-face relationship with potential clients became more complex. As a major obstacle, this change represented a new model when prospecting, which will not disappear in the near future.

Therefore, in order to help plan a sales strategy, we will be sharing 8 ideas for the successful generation of leads in the B2B sector in 2021.

1. Social Networks Sell
Social selling, with increasing force

Social selling is a way of obtaining prospects with the help of social networks –especially LinkedIn and Twitter– aiming to generate credibility and establish relationships with objective clients and , consequently, achieve commercial objectives. In the so-called “new normal”, social selling is a tool that allows us to take the next evolutionary leap within the digital transformation and adapt to the new sales funnel – depending on customer demand.

2. Connect to LinkedIn and Twitter!
At all times, and at every moment

In addition to the previous point, every day hundreds and thousands of professionals from various industries discuss and communicate on LinkedIn and Twitter. Although both social networks are different and offer different resources, do not lose sight of interactions that take place there; there will always be prospects willing to communicate with you.

 

3. Keep an eye on Sales Navigator
A premium tool with clear advantages

Do you want to improve your skills to prospect in the B2B sector? Sales Navigator is a premium LinkedIn resource, but is very effective because it simplifies the process of finding, contacting, and staying up-to-date with leads, referrals, and customers. It is a platform that allows you to save hours of manual tracking of potential clients and exchange information with. This will allow you to spend more time closing sales, making calls, or offer products and/or service demonstrations.

4. Always be active on LinkedIn, Facebook, and Reddit!
Effective platforms to find potential clients

On them, individuals often ask questions in regards to solving certain problems. They can provide unique opportunities to help find real solutions. In terms of reach, it may not be the main source of attracting prospects, but it does provide a very good opportunity of getting closer to them.

5. Offer useful tools
Free and convenient

They are resources that help strengthen brand recognition and build trust between both parties. For example, if your company develops a collaborative software, providing a free 30-day trial that offers basic functionalities will help potential customers understand and get to know the tool, and decide to purchase the license after the trial period.

6. Have events and conferences on your radar
To connect with potential customers

This way, you will be able to approach your prospects with related topics to the ones seen at these events, in addition to expanding the network of potential clients while attending the event. In many cases, this will require the purchase of tickets. Make sure you analyze whether or not these events are profitable based on the objectives being discussed!

7. Fundraising
An excellent indicator for prospecting

A company that has raised funds is a very good indicator for potential clients to think about. It displays that the organization is booming and may be a smart investment and they are ideal to talk to for two reasons: because they have enough money available to spend or because they need new tools in order to grow.

8. The power of reviews
Focus on competitor’s products

Websites like G2 Marketing Solutions, Capterra and FeaturedCustomers are excellent tools for getting to know your competitors. Not only can you use reviews to understand problems some people are having, but also identify potential prospects who display any dissatisfaction through a review.

We hope this review of lead generation tactics has been helpful. At Isource Marketing we specialize in developing personalized B2B lead generation strategies according to the needs of your business and target market. You can contact us by clicking here, so that together we can take the next step in developing your own desired generation strategy. We can help!

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