How to avoid Instagram shadowban in 2024?

How to avoid Instagram shadowban in 2024?

 

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In today’s fast-moving world of social media, Instagram stands out as a top space for sharing creative content and connecting with others. But, many users face a common problem: the shadowban. This hidden issue can greatly reduce your visibility on the platform. This guide is here to explain what a shadowban is and give you clear steps to avoid it in 2024.

 

What is a Instagram shadowban?

 

An Instagram shadowban is the term used to describe the platform’s act of silently restricting an account’s content visibility. This can result in your posts not appearing on anyone’s feed, Explore page, or Story reel unless they’re already following you. 

 

While not an official term used by Instagram, the effects of what users describe as a shadowban can be felt significantly: decreased engagement, lost followers, and reduced reach. The frustration lies in the lack of notification or warning from Instagram, leaving users confused and unaware of their decreased visibility.

 

How Instagram shadowban works?

 

The concept of the Instagram shadowban revolves around the platform’s algorithms and moderation practices intended to maintain a safe and engaging environment. These systems automatically filter out content that may violate Instagram’s Community Guidelines or Terms of Use. 

 

When an account frequently engages in questionable activities—such as repetitive use of banned hashtags, spammy behavior, or posting inappropriate content—it may trigger the platform’s protective measures, thus reducing the account’s visibility. 

 

Although Instagram denies the existence of shadowbanning, the automated nature of content moderation means that genuine accounts can sometimes be unfairly penalized.

 

This image serves as an example of content that doesn’t adhere to Instagram guidelines. However, it’s important to note that shadowbans on Instagram can occur for various reasons.

 

5 ways to avoid an Instagram shadowban

 

1. Respect the Community Guidelines: Immerse yourself in Instagram’s Community Guidelines and Terms of Service. It’s like the rulebook of the sea—know it, live by it. Foster a positive environment, steer clear of inappropriate content, and ensure all your uploads are rightfully yours or properly licensed.

 

2. Humanize Your Actions: If your Instagram activity resembles that of a bot, with superhuman speed in liking, following, or commenting, you’re inviting suspicion. The platform’s spam policies are clear: no hyperactive, automated behaviors. So, slow down, be human, and avoid raising red flags that could freeze your account.

 

3. Consistency is Key: Erratic posting can be as harmful as a shadowban itself. Regular, consistent engagement keeps your ship afloat in the vast Instagram ocean, ensuring your followers—and potential new ones—continue to enjoy your content.

 

4. Avoid Banned Hashtags: Like navigating through treacherous waters, using the wrong hashtags can sink your visibility. Regularly audit your hashtags, removing any that have been banned or deemed problematic by Instagram.

 

5. Sensitive Content Warnings: When discussing delicate topics, it’s crucial to handle them with care. Use content warnings, and when necessary, blur out sensitive imagery. Instagram might curb your reach if it believes you’re promoting harmful content, even if your intent is to raise awareness.

 

What can you do if you’ve been shadowbanned on Instagram?

 

 

There are actionable steps you can take to try to lift the veil of invisibility and get back into the good graces of the algorithm. Here’s a roadmap to recovery if you suspect you’ve been shadowbanned:

 

  1. Take a Break: First, consider taking a brief hiatus from posting on Instagram. A pause of 48 to 72 hours can act as a reset for your account’s engagement metrics and signal to Instagram that any spam-like behavior has ceased.

 

  1. Review Your Activity: Reflect on your recent activities. Have you been engaging at an unusually rapid pace or using the same set of hashtags repeatedly? Identify any practices that might have triggered the shadowban and correct them.

 

  1. Remove Suspect Content: Go through your recent posts and remove any that could be interpreted as violating Instagram’s Community Guidelines. This includes checking your hashtags for any that are banned or considered inappropriate by Instagram standards.

 

  1. Appeal to Instagram: If you received an “action block” notification, use the appeal process provided within the app. If you believe your content was mistakenly restricted, reaching out to Instagram’s support team can sometimes help resolve the issue.

 

  1. Diversify Your Hashtags: Avoid overusing the same hashtags and ensure they are relevant to your content. Using a broad range of hashtags can help prevent your posts from being marked as spam and improve your visibility.

 

  1. Engage Authentically: Reduce any automated or repetitive activities and focus on genuine, human interactions. Like, comment, and follow at a human pace, and engage with your community in a meaningful way.

 

  1. Check Third-Party Apps: Disconnect any third-party apps or services that don’t comply with Instagram’s policies. If unsure, revoke access to all non-essential applications and tools.

 

  1. Update Your Contact Info: Ensure your contact information is up-to-date in your Instagram settings. This can sometimes help in re-establishing your account’s credibility and authenticity.

 

  1. Be Patient and Persistent: Recovery from a shadowban is not always instantaneous. Continue posting high-quality, engaging content and following best practices for Instagram engagement. Over time, you should see a gradual return to normal engagement levels.

 

  1. Monitor Your Progress: Keep an eye on your engagement rates and follower growth after making these changes. Use Instagram’s analytics tools to track improvements in your content’s performance and understand what resonates with your audience.

 

 

While the shadowban remains a topic of debate, what’s undeniable is Instagram’s commitment to maintaining a safe and authentic platform. By following the guidelines, engaging genuinely, and creating valuable content, you can navigate the platform confidently, without fear of being lost in the shadows. In 2024, let’s focus on building meaningful connections and sharing our best selves on Instagram, shadowban or not.

 

At Isource Marketing, we firmly believe that businesses should take the latest trends to make their marketing actions more effective and boost their processes. Please, feel free to contact us for advice or quotes on marketing solutions, and take the bold step to enhance your B2B/B2C strategies with us.

 

 


 

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Learn how you can create a marketing campaign using AI

Learn how you can create a marketing campaign using AI

Artificial intelligence has great potential to revolutionize many areas and marketing is one of the most promising. Along with other trends such as omnichannel, AI-driven marketing is one of the most effective bets for companies to ensure that they remain relevant for years to come. The application of artificial intelligence is being particularly intense, allowing disciplines such as loyalty marketing and relationship marketing to be taken to new levels.

Today, marketing professionals are already taking advantage of Artificial Intelligence technology for their business strategies. According to a recent report by Hubspot, more than 80% of industry experts use some form of AI in their online activities, in addition to mentioning advertising as one of the main application examples. The market for AI in Marketing is estimated at US$15.84 billion, with a projection to reach more than US$107.5 billion by 2028.

In this scenario, it makes sense that companies find different challenges when implementing AI in the development of a marketing campaign. Here are some of them to take into account:

 

The effective implementation of AI requires experience and specialized knowledge in the field. Companies may not have internal staff with AI expertise, which can make it difficult to understand algorithms.

AI is data-driven, so one of the main challenges is making sure you have access to quality and relevant data.

AI is a constantly evolving field, and keeping up with advances and changes can be challenging.

Although AI can provide powerful analysis and results, correctly interpreting those results can be tricky. AI can generate patterns and correlations, but it is important to understand the context and relevance of these findings. It is necessary to have marketing professionals who are able to analyze and use the results of AI effectively to make informed and strategic decisions.

Artificial Intelligence will have an impact in the marketing area since it will be able to segment audiences, manage advertising campaigns and efficiently build strategies. Under this paradigm, marketing professionals play a key role in the effective implementation of AI-based solutions, especially in information analysis, brand identity recognition, data interpretation, monitoring results for continuous improvement, among others.

With the optimal development of the campaign you can achieve effective personalization, which thanks to artificial intelligence allows you to analyze large volumes of customer data and generate detailed profiles. Likewise, AI algorithms can identify more precise and relevant customer segments and thus perform real-time monitoring and analysis of the results of marketing campaigns.

In this context let’s see 7 key points to take into account when building an optimal marketing campaign using AI:

Clearly define the goals of your marketing campaign. For example, you need to be able to increase brand awareness, generate leads or increase sales. A useful tool in this context is Acquisio, since it helps to establish clear goals, which will allow you to measure the success of your campaign, since it is a results marketing platform that will optimize search and social display campaigns and obtain maximum performance from local search campaigns.

To get the most out of AI, you will need data analysis tools. These tools will help you identify patterns, trends, and customer segments relevant to your campaign. Some popular options include Google Analytics, Salesforce CRM, and Adobe Analytics.

Using the information collected and analyzed, create detailed profiles of your target customers. These profiles will help you better understand your audience and personalize your marketing messages and strategies. With tools like Twilio Segment you can leverage customer data to fuel personalized communications across all channels.

AI is driven by data, so it’s essential that you collect and organize all the data relevant to your campaign. This may include demographic data, customer behavior data, social media data, past transaction data, etc.

Use AI techniques, such as machine learning and natural language processing (NLP), to analyze your data and obtain useful information. You can use machine learning algorithms to predict customer behavior, identify similar customer segments, or personalize your marketing messages.

AI is a constantly evolving process. As you collect more data and learn more about your audience, you can adjust and optimize your campaigns.

Use marketing automation tools to implement your AI-based strategies. These tools will allow you to send personalized messages, track leads, schedule social media posts, and measure the performance of your campaigns.

Remember that a successful implementation of an AI-based marketing campaign requires time, effort, and adequate resources. It is also important to consider privacy and ethics when using customer data.

At Isource marketing, we believe that AI is a powerful tool to help our clients and prospects achieve their goals. By leveraging the capabilities of AI, we are able to deliver precise targeting and personalization, efficient automation, deep data analysis, and continuous optimization. By strategically embracing AI, we can deliver innovative and effective solutions that drive our clients’ success in the world of marketing.

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Micro-influencers and UGC content generators: Key elements in the marketing strategy

Micro-influencers and UGC content generators: Key elements in the marketing strategy

In recent years, the advancement of technology has offered new possibilities for digital marketing, and it is undeniable that digital nano and micro influencers have been gaining more and more space in the market. Micro-influencers are profiles that have between 10 and 100 thousand followers and subscribers on their channels or social networks. Generally, these profiles have a higher engagement rate than the big influencers, who have millions of followers.

 

This growth has to do with the relevance they have in consumer purchasing decisions. But you may wonder: why can an influencer with fewer followers have an impact on the work of another with millions of followers? And the answer is this: the lack of fame of nano and micro influencers is their biggest advantage, since it makes them more accessible than influencers with millions of followers. In other words, when these characters recommend any product or service on Instagram, their words seem as true as a friend’s advice.

What other advantages do these kinds of influencers have? Higher engagement rates compared to macro influencers. Their rates are cheaper, and they tend to accept products in exchange for their disclosure, they also have a greater commitment to their followers. But this doesn’t mean that big influencers aren’t worth investing in, as brands choose to hire mega-influencers and celebrities when the main goal of the campaign is to reach a broader audience and build brand awareness.

UGC (User Generated Content) are the comments, articles, opinions and reviews made by consumers. It is all content generated by the user of a brand, and not by the company, suppliers, partners or influencers. Other types of media are also considered UGC, such as photos, videos, and reviews. What characterizes this type of content is the spontaneity that the user has to expose their experience with a product or service of a certain brand.

However, as simple as it sounds, this is a whole new topic for businesses in the digital age as they want to explore this more and more. Thanks to the Internet, each consumer is also a creator and distributor; so no matter the scale, Internet users always influence the minds of friends, family, and followers. This is an immense power that companies quickly identified as an opportunity, because it stems from two big habits customers have online: they like to share the experiences they love, and they like to be the first to bring news to their circles of influence. Everyone wants to be cool and fashionable. When companies associate these experiences with their brands, they start to see people willing to produce content related to them. It’s an organic way to enter their lives while promoting a product or service.

From this perspective, micro influencers and UGC have similar roles in a digital marketing strategy: influencing potential consumers of a brand as if they were the best of friends.


A recent Hootsuite study revealed that 58% of Instagram users say they like it more when brands share spontaneous and natural content. And it makes sense, since potential customers know that in the case of ads, these are personalized to attract and engage. When we want to know about a product, we look for reviews and opinions, we ask people we trust. By having a user-generated content strategy by constantly feeding this type of material, you will create authority and value in the marketplace.


By generating content, users also provide insights into their buying process and experience. Also, they are engaged and likely to answer more questions. Therefore, it is essential to use user-generated content to better understand the audience and their expectations. From there, Business Intelligence can be used to modify and adapt all aspects of a great content marketing strategy.

A great and efficient strategy that we are seeing in the market lately is to use content generated by users or micro influencers in the form of paid digital advertising. This type of social engagement will be crucial so that your advertising is not ignored as another distant advertisement.


User-generated content and nano-influencer content have a lot of benefits for your paid media strategy, let’s look at the 5 most relevant advantages below:

Facebook uses a tool called relevance score, which basically ensures that the most compelling ads are shown to the most relevant people. This means that if your ad receives a high amount of interaction, it’s more likely to serve other people. It may even reduce the amount you pay because Facebook would rather offer relevant content at a lower price than irrelevant content at a higher price.

Your ads will appear more authentic and believable to potential buyers by using relevant content from real customers. This way you can increase your ROI by reaching the people who are most interested in what you offer, as opposed to those who would have clicked on an irrelevant ad just out of curiosity.

User-generated content can achieve great results. We are facing short videos and posts with a high viralization power throughout the Internet, therefore, it is to be expected that UGC can move mountains. And it works well when it is organic, can you imagine investing money in this same content?

By showing how others have benefited from your product or service, potential customers are more likely to trust your brand and take action. For one, UGC can help drive potential customers to your website or brand. When people see how satisfied existing customers are with a product or service, it encourages them to take action and buy the product or use a service themselves.

Sharing user-generated content with ads on social media tends to reach more people. If you’re segmenting your audiences, you need to leverage user-generated content to satisfy the prospect’s desire. This can help you reach a broader audience, as people are more likely to engage with your content if it comes from real people who have found success using your product or service.

UGC and actions with nano / micro influencers generate great returns, compared to low investment actions. This can be adopted as a strategy in all the pillars of digital marketing, from branding to content production. Therefore, it is key to implement strategies that show the consumer of the brand that you are open to knowing their opinion and show the public that your content is very valuable.

Including the presence of influencers in marketing campaigns will help your brand generate engagement with your target audience, create closer and more natural content, and generate conversion. Like any action, it must be done based on a perfectly defined strategy. At Isource Marketing we can find support and expert advice on this matter. We work with influencers of all sizes so that you can develop the best strategy for your market.

 

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The growing reach of ChatGPT in Marketing

The growing reach of ChatGPT in Marketing

ChatGPT is an amazing solution that helps businesses of all sizes optimize their marketing campaigns and make data-driven decisions.

According to an AI Index study, demand for AI-related skills is increasing in almost all industrial sectors in the United States. And indeed, the number of job postings related to AI increased on average from 1.7% in 2021 to 1.9% in 2022. The study also notes that in countries such as the United States, private investment led the way, allocating 47.4 billion dollars to AI, a figure that is 3.5 times more than that of China, second in the list. And attending to areas, the one with the highest private investment was the medical sector (6.100 million); followed by the cloud and data management and processing (5.900 million); and fintech (5.500 million).

Nevertheless, with the arrival of the fifth generation of Chat GPT from the White House, serious consideration is being given to drawing up a series of legal rules to establish control over this Artificial Intelligence. The legislation of governments has needed to adapt with the emergence of new technologies. Something that will continue to happen with Artificial Intelligence.

ChatGPT is a solution developed by OpenAl that has managed to exceed 100 million users in its short life. A recent UBS study has just confirmed that ChatGPT is the fastest growing consumption system in history. The research also highlights that the total potential market in which ChatGPT operates could reach a value of 1 trillion dollars.

But what makes this chat system so attractive? This tool is based on a conversational artificial intelligence model, which means it has been trained to hold coherent and accurate conversations with users, as the strategic implementation of this AI can bring a variety of benefits, including its potential to generate high-quality content, create personalized messages and generate potential customers for marketing, as ChatGPT is a reliable and accurate tool that can generate quick responses or automate tasks that usually take time.

In view of the above, let us see the 5 implementations of ChatGPT in marketing that are most favoring companies today:

This conversational artificial intelligence tool is very useful for improving your content marketing and SEO. It can also help you identify relevant keywords, generate ideas, and optimize content to get greater visibility in search engines. If you use the tool properly, asking the right questions, you will not only reduce the amount of time it takes to conduct a keyword research, but also get more relevance, low cost and better results.

Companies can also use ChatGPT to create complete content, including blog posts, product descriptions, success stories, among others. In this case, the tool is provided with a brief description of the topic and the tool will generate a complete article. Companies can edit the generated content to ensure that it fits their brand style and objectives.

In customer service ChatGPT can offer real-time assistance through a chat interface, enabling customers to interact with the system to ask questions and get immediate answers in a natural and fluid way. It can also automate responses to frequently asked questions and repetitive tasks, which helps reduce the workload of customer service agents and improve response times. Most striking is that it can analyze the sentiment behind customer interactions, allowing companies to identify and proactively address issues.

The tool can help companies analyze large amounts of data to identify patterns and trends. This can help companies make informed decisions about their customers, operations and products.

ChatGPT can be used to conduct market studies and surveys. This solution can help companies get information about their audience’s preferences and needs, which can significantly influence their marketing strategy.

As artificial intelligence continues to evolve, so will its applications in the marketing field. By working the benefits of Artificial Intelligence, companies will be able to better understand their target markets and create more effective and personalized marketing campaigns. In the near future, we can expect more and more companies to use ChatGPT to boost their marketing efforts, and the results will surely be effective.

We know the importance of positioning in your company, and we also know that a correct strategy is one of the first steps to achieve success. At Isource Marketing we have 2 regional offices and local presence in Miami, Florida-USA and throughout the main countries of Latin America, so we are always ready to help you create that strategy for your company no matter where you are.

 

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Why should TikTok be included in your B2B marketing plan?

Why should TikTok be included in your B2B marketing plan?

TikTok’s popularity has grown rapidly in Latin America and in countries such as the United States, and it appears that the application’s growth will continue in the near future, as the way in which businesses use the application for everything related to B2B has become extremely relevant. According to data presented by ByteDance Ltd. in January of this year, TikTok is the fastest growing social network in recent years, with more than 105 million monthly active users over the age of 18 worldwide. In this context and given the growth of a valued social network among  50 and 75 billion dollars, the following concern arises: how can TikTok help companies develop an optimal B2B marketing plan? From Isource Marketing, as an agency specialized in B2B, we offer you 5 key recommendations so that companies decide to invest in this important social network that continues to be a trend in the market:

1.Human Centric Marketing: One of the new trends in marketing that continues to grow is theHuman Centric Marketing, which consists of not only treating the client only as a consumer, but also as a person. In this way, Tik tok is presented as an important resource that demonstrates this trend with more humane and informal actions. The most recent statistics of Data Reportal show that B2B Companies on TikTok have a higher engagement and ROI rate than other brands, and this has led 58% of B2B marketers to increase investment within this platform. Likewise, the same study indicates that the average engagement rate on TikTok isof the 5.96%; the highest of all social networks.

2.Creative participation: Since TikTok is an entertainment social network, the content must attract users in a natural and creative way. So it is very useful to use the new trending hashtags that are published every week, as long as they are related to your content or you know how to relate them to your marketing efforts. It is also essential to upload content regularly to your profile, that will make users enter more times to see if you have news. To reinforce that creativity there are numerous viral videos that can be used to your advantage with a little imagination. These audios can be songs or dialogues from reality shows, series or movies that have gone viral. According to “tiktokers”, recording over short and viral audios makes you have a better chance of appearing on the recommendations page. Another option is to upload videos showing the infrastructure of your company, or work team, create short tutorials about your products or services. Finally, you can take quizzes through Tik Tok to engage potential customers in your content.

3.Success stories: This is a good tool to attract potential customers without advertising directly to them. a good start to create this type of content is finding stories in your industry and bringing the benefits to your audience. For example, Adobe is renowned for effectively handling B2B marketing on TikTok, as the company regularly posts some pretty eye-catching how-to videos, giving its customers the knowledge to get the most out of its tools and actively supporting the community they serve they try to sell. Additionally, Adobe launched in 2022 a campaign that connected creators with small businesses, awarding $10,000 to the finalist.

4.Find influencers on tik tok: If you’re not sure how to start creating content for your B2B business on TikTok, we recommend looking for influencers in your niche to get you off to a good start. The influencers of this social network are very familiar with the platform, the audience and the algorithms that consume content onTikTok. Using this information, you can create creative and exciting content that gets a large audience. Therefore it is key to find an influencer who understands your B2B product or service and invest monthly to create content for your company page.

5.First Party: This social network solution will allow companies to share details and information about those products and services that may be attractive to your customers, since it allows your company to create fluid interactions to reach your audience, in order to convert them in potential customers. Likewise, the tool allows the creation of customizable messages applicable to multiple customer segments. Leads can be downloaded manually or can be integrated into your company’s CRM, as they can be activated immediately. For businesses using TikTok, the information from these forms is vital to making sure they are reaching their potential customers in an effective and prudent manner.

TikTok continues to support and empower companies on the platform with simple solutions that allow them to connect closely with their customers while maintaining the privacy and security of all platform users, allowing brands to tell their story safely while user data is protected and they can optimally attract new customers.

What are you waiting for to incorporate tik tok into your B2B strategy?

We know the importance of branding in your company, and we also know that a correct positioning strategy is one of the first steps to achieving success. At Isource Marketing we have 2 regional offices and a local presence in Miami, Florida-USA and in the rest of the main countries of Latin America, so we are always ready to help you create that B2B strategy in tiktok for your company regardless of the place in the one you meet.

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Public Relations & Artificial Intelligence – A new Alliance

Public Relations & Artificial Intelligence – A new Alliance

As digital transformation advances, many companies are turning to Artificial Intelligence (AI) to streamline repetitive processes and become more efficient. Public relations (PR) does not avoid this reality, since more efficient and successful public relations campaigns may be created by making clever use of AI. According to a study by the CIPR (Chartered Institute of Public Relations), the use of this technology in PR will triple in the next five years.

Thanks to AI, companies can quickly search for information available on digital platforms and take the content of interest to their customers by programming a search bot. It’s also used to monitor media coverage of products and services of competitors. It then provides PR professionals with better access to the data required for a clear understanding of the performance of a press release and identifies any necessary adjustments. Relying on an AI system to seek out specifically defined information and present it in an easy-to-read format, dramatically accelerates the process of analyzing and interpreting data from multiple, concurrent channels, allowing for a more complete overview delivered in less time. For example, a quick evaluation of a particular article or social media post offers a greater insight into the target audience’s preferences and reveals the performance updates used to measure the outcomes.

According to a New Vantage study, it is estimated that 99% of organizations are investing in AI or Big Data

Here are some examples of tasks that an AI system can perform in PR:

1- Text-to-Speech (TTS) technology: AI offers more and more diverse ways to make life easier. Today, for example, TTS solutions are used for a variety of purposes: whether to optimize schedules, automate processes, or stand out from the competition, this technology improves your customer service experience by detecting voices and converting them to text. This is useful for transcriptions of media interviews and searching for podcasts or press conferences.

2- Predictive analysis: This type of analysis offers tools that help personalize reporting angles for journalists based on interests, past coverage, personalities, and trends, and predicting the likelihood of news information being covered.

3- AI-assisted contact recommendations: While not yet perfected, there are tools that can help you proactively discover reporters writing about the IT industry, allowing you to target the outlets most likely to publish your news rather than manually compiling traditional media lists based on category and keyword searches.

4- Video Authenticity Monitoring – There are even tools that can be used to monitor “fake” videos that could negatively affect brand reputations.

5- Engagement analysis: Tools for performing advanced sentiment analysis on social media are also being developed.

6- Natural language generation: Using this technology, machines can produce information and convert it into different languages for wider distribution.

 

Challenges of AI in PR

As organizations accelerate their digital transformation, the issues in PR service management concentrate on rebuilding businesses while minimizing downtime. This year’s major challenge is on applying AI to more and more day-to-day tasks. However, at Isource Marketing, we identify two additional challenges: monitoring accuracy and data security. 

As the volume of digital content increases, so does the challenge of accurately monitoring and measuring it. Media monitoring companies play an essential role in the information supply chain, capturing vast amounts of content, data, and metadata daily. Historically, media monitoring organizations depended on manual human labor to gather and evaluate this data; now, AI and machine learning are becoming increasingly essential. Similarly, privacy and security are the main factors that influence the availability of data and resources for a public relations officer, and it becomes another challenge because these data are generated from millions of users around the world (personal data of journalists, influencers, IT companies, etc), and there is a possibility that vulnerabilities exist and are taken advantage. Some companies have already begun working creatively to overcome these obstacles.

 

With an increasing need for AI, what is the function of the communicator or public relations professional?

To avoid being stuck with PR tools from the past, PR professionals must go further into achieving goals with companies in a disruptive and inventive way, with the help of new technology. Machines do not capture knowledge from the outside as the human brain does, and they do not have feelings or experiences, or even perceive what is happening in their environment as easily. These tools are based on information previously directed by people.

Regardless of technology, it is important to consistently keep a human value in the relationship of PR work

When developing a communication strategy, a brand may be unwilling to communicate with a robot or computer because it is a strictly “relational” activity. As a result, regardless of technology, it is important to consistently keep a human value in the relationship of PR work and to always be in direct and personal contact with the client. AI and technology, in general, should be viewed as a professional’s partner in public relations. This is how the interpretation of the AI’s results and the subsequent action plan should be personally supervised and endorsed.

Isource Marketing we see AI as a tool to embrace and provide advantages in data collection to focus on metrics and creativity in the marketing industry. Our strength is technology, but we also understand and adhere to the principles of a sense of belonging and closeness to our customers, because most of the critical responsibilities of public relations professionals demand a high degree of personal approach.  For this, we are guided by four capabilities in our PR area: the development of creative strategies, the establishment of client trust, the creation of original content and narratives, and the empowerment and development of new business relationships. If you need advice on this subject, contact us! We will be happy to help you:: https://isource.agency/#services

 

 

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UX Writing: Creating Human-Centered Content

UX Writing: Creating Human-Centered Content

One of the biggest challenges when writing on digital platforms is making the texts clear, concise, and useful. There is a powerful tool for this known as UX Writing (User Experience Writing), which is nothing more than writing based on the user’s experience, interaction, and emotions during the process. 

Many people believe that this technique is new, however, it is not. People have been writing for interfaces for as long as they have existed. UX Writing adds value by formalizing the practice with advanced guidelines. Furthermore, its demand is constantly increasing, and it is closely related to UX Design (User Experience Design), a process that seeks to create digital products that generate relevant and significant experiences for users through design, usability, and more.  

Read the blog New UX Design Trends

Writing based on the user’s experience, engagement, and emotions throughout the process is UX writing.

Although the difference between UX Writing and Copywriting is very subtle, the first aims to guide and help, while the second informs, persuades or sells.  Do not confuse UX Writing with Micro Copywriting, which aims to synthesize concepts through short texts in order to make browsing and usability more humane and simple.

 

What qualities should an attractive UX Writing have?

Clarity. A clear text, with simple and direct language, is the best way to help the user understand and process the communication.

Consistency. Consistency in the texts is key to generating trust in the user. For example, in an online course sales app, if the user purchases course “X”, that name (or text) must be the same throughout the purchase process. 

Precision. The instructions must be specific, that is, they must explain exactly what must be done in each instance.  

Conversational. Texts that point to a discussion are more appealing, warm, and pleasant; surely, with the appropriate tone of voice.

 

What Are the Advantages of UX Writing? Quite a few! At Isource Marketing, we highlight the 5 most significant advantages:  

  1. Helps empathize with users. UX Writing determines the tone of communication with users. It is key to creating a connection of empathy and trust between the product and the users.
  2. Humanizes the product. The UX writers are in charge of developing the language for the product-user interactions, therefore their goal is to humanize the products by establishing a relationship between them.
  3. Increases conversion rates and user engagement. A good UX Writing strategy is CTA ( Call to Action)which helps improve conversion goals. The idea is to create texts that lead to action and make communication effective. 
  4. Create smoother interactions. Understanding how to use a digital product can be very difficult, so good UX Writing is responsible for providing all the necessary information for the user and improving their experience.
  5. Reduce the amount of time users spend on apps. Having all of the steps clear ensures that users utilize the app for the necessary amount of time, avoiding frustrations and increasing the likelihood that they will use or recommend the app again.

Then there are 4 comparative examples with texts, one using UX Writing and the others not.

The UX Writer

The UX Writer must be capable of creating content that offers the digital platform logic, coherence, and order. Furthermore, it determines how the company’s voice should be expressed and simplifies the customer experience. To structure an optimal interface, you must be familiar with UX Design and work closely with designers.

The UX Writer must be capable of creating content that offers the digital platform logic, coherence, and order.

As we could see in this blog post, users want the experience on websites and applications to be clear, concise, and useful. UX Writing is one of the tools for doing so. At Isource Marketing we have writers specialized in this area, as well as a group of designers 100% focused on UX Design. Contact us for your next digital project! https://isource.agency/#contact

 

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7 tips to prospect clients in the B2B sector

7 tips to prospect clients in the B2B sector

Customer prospecting is of the utmost importance for any business. In the case of companies in the Business to Business (B2B) sector, the rationale is that their target audiences are more rational, specialized, and informed compared to those in the Business to Consumer (B2C) market, which requires a methodical, analytical, and a very orderly segmentation process. This comment is especially relevant after understanding that, according to HubSpot Research, more than 40% of company salespeople think that prospecting is the most difficult part of the sales process, followed by closing (36%) and qualification ( 22%).

We at Isource Marketing aim to provide you with tips on how to prospect successfully. Therefore, we’ve compiled a list of seven things to consider when segmenting clients in the B2B sector.

  1. Define the buyer persona and segment your prospects.

A buyer persona is a generalized depiction of your ideal customer. It is obtained through the use of qualitative and quantitative data derived from market research, competitor knowledge, and existing customer profiles. In terms of prospecting, varying factors, such as geographic and demographic, must be considered.

According to HubSpot Research, over 40% of company salespeople think prospecting is the hardest part of the sales process, followed by closing (36%) and qualifying (22%)

  1. Make use of customer journey maps

Observing your potential customers’ real web behavior will help you discover who they are and what they want. The customer journey map is the ideal tool for accomplishing this. It is a process that individuals go through from the minute they show interest in your product or service until they become actual customers.

  1. Create a value proposition for the product or service

The information that the marketing and sales teams will communicate in their work is critical, which is why the value proposition must be included in your prospecting plan; it includes market research with the goal of identifying client demands for the success of your product and services.

  1. Establish prospecting sources and methods

When developing a prospecting strategy, you must have a technologically advanced and powerful data platform that can provide analysis and intelligence services capable of finding new clients amid large volumes of data. Prospecting via social networks, such as LinkedIn, is essential in the B2B industry, in addition to internal databases and phone calls.

  1. Verify that your leads are qualified.

In the B2B sector, qualified leads are companies that are interested in your product and, in the best case, will become customers. To do this, you must ask the appropriate questions in order to determine whether or not they are qualified for the sales process. Click here to learn more about how to generate leads in the B2B sector on our blog.

To reach your target audience more effectively, you must develop a multi-channel communication plan.

  1. Create and use multi-channels

To effectively target your audience segments, you must establish a multi-channel communication plan based on your buyer persona. There are certain B2B companies that are more effective than others. LinkedIn, as previously mentioned, is among the most significant, as are email marketing, advertisements, content marketing, and paid advertising through Google AdWords.

  1. Define performance metrics

High-quality B2B sales and marketing areas continually assess the effectiveness of their efforts. They can achieve better performance and productivity on their goals by tracking and taking action to improve important metrics.

 

Are you ready to begin your prospecting strategy?

We understand the importance of sales management in your company, and we also recognize that a proper prospecting strategy is one of the first steps toward success. At Isource Marketing, we are happy to help you effectively segment your target audiences. We have a highly qualified team and more than 15 years of experience as a strategic partner. Contact us! https://isource.agency/#contact

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9 B2B marketing trends that will drive your business in 2022

9 B2B marketing trends that will drive your business in 2022

2020 and 2021 were challenging years for society and the global economy, but there is no denying the opportunities created by the digital revolution’s acceleration, particularly for enterprises in the Business to Business (B2B) sector and their sales and marketing areas. According to a McKinsey survey, when the COVID-19 pandemic began, more than three-quarters of vendors and buyers preferred digital access and remote human interaction over face-to-face interaction.

By 2022, digital sales will have surpassed physical sales, making it essential to prepare for online sales and invest in digital assets such as websites, content creation, social media marketing, etc. Based on this assertion, here are nine digital marketing trends based on the last 18 months of significant change, and challenges for the B2B industry. 

1. Lead Generation: Involves publishing value-added content and building loyal communities, optimizing resources based on audience preferences, and personalizing products and messages while keeping metric analysis in mind; all with the goal of guiding prospects through the suitable journey to obtain qualified leads, which is, at the end of the day, one of the primary responsibilities of marketing.  

2. Influencer Marketing: is a strategy that is growing and is already positioned in the B2B market with the goal of increasing brand awareness, recall, and positioning. From micro to macro-influencers, depending on the sector, budget, and objectives, a strategy of this magnitude may be quite beneficial. We invite you to read this article: Everything You Need to Know About Influencer Marketing

Corporate values and brand trustworthiness are becoming more and more relevant to audiences.

3. Short video content for social media: In the last two years, content has evolved to short video formats, which, in addition to generating more engagement than static content, communicates essential and appealing messages to the target audience while making the user feel more connected to the brand. TikTok, Instagram, and YouTube are the ideal social platforms for this.Social

4. Responsibility: Corporate values and brand trustworthiness are becoming more and more relevant to audiences, as awareness of the social and cultural decline in different areas of business grows every day. So investment and transparent communication in this area become more important when choosing a brand to do B2B business. An example of this is the Kaspersky Global Transparency Initiative, the world leader in cybersecurity solutions and services and one of our main clients.

5. Hyper-personalization of content: In the face of content saturation, the necessity to provide material to consumers based on their requirements in order to boost engagement and virality is becoming increasingly important.

6. Hybrid events: It is clear that the pandemic forced everyone to go digital, but as the capacity of physical spaces returns to 90% events will revert to being in person while still having a virtual component. QR codes, which allow individuals to go from a real location to a digital one, are one of the most widely used methods for creating these hybrid experiences.

It is clear that the pandemic forced everyone to go digital.

7. Mobile First: Consumers are increasingly using their cell phones to make informed decisions before making a purchase. According to a study by Smart Insights, 80% of B2B buyers use their cell phones at work and more than 60 percent believe they have played an important role in their most recent purchases.

8. Augmented Reality: This is an emerging technology that has gained more strength than virtual reality because it is more accessible to the audience and its reach and impact are greater. The use of AR in marketing strategies allows brands to generate innovative experiences that stand out from their competitors. Read: It’s time to enter the world of immersive technologies!

9. SEO: 2022 is the year for businesses who haven’t prioritized SEO as a primary search engine optimization strategy to do so, with the objective of finding a balance between paid and organic reach. Google’s newest improvements, which incorporate artificial intelligence and machine learning, pose a significant threat that should not be overlooked.

We hope you found our review of Digital Marketing Trends for 2022 beneficial; at the end of the day, it is part of our expertise in being the strategic B2B partner you need in this challenging year. At Isource Marketing we specialize in developing customized marketing strategies according to the needs of your business and adapted to the market. You can contact us by clicking here.

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Once upon a time… Storytelling in B2B

Once upon a time… Storytelling in B2B

Who doesn’t like stories? We live in a world surrounded by them; in fact, our life is a story in itself. Companies have recognized the potential storytelling can have and are utilizing it to captivate their consumers and potential customers.  What exactly is it, and why does it hold so much opportunity in the Business-to-Business (B2B) world? The solutions to these questions may be found throughout this blog.

Storytelling, in its purest form, is the art of telling, creating, and adapting stories in situations with a beginning, middle, and end, with the objective of communicating messages from an emotional perspective. 

In content marketing, it is a powerful tool because it allows you to tell stories about a brand and its products, and while it has been used for many years by companies in the B2C sector, one may ask if it can make a positive impact in the B2B world, whose buyers tend to be driven by logic, evidence, and facts?  The answer is simple: absolutely, because it has been proven that even in the coldest industries, the transmission of emotional, compelling, and entertaining stories has unimaginable effects on target audiences.

In content marketing, storytelling is a powerful tool because it allows you to generate emotional, compelling and entertaining connections with your audiences.

To help you understand it a bit better, here are three examples of how three B2B companies used storytelling to get their message across from a human perspective:

This hilarious Adobe Marketing Cloud ad conveys the value of the marketed product without boring the viewer at all. The video begins in an office with employees dealing with an unexplainable rise in orders and doing everything they can to complete them. The ad concludes with a touching and humorous visual that should not be missed!

Slack collaborated with Sandwich Productions to create the 2014 film “So Yeah, We Tried Slack.” From the perspective of the production company’s employees, the video depicts the widespread acceptance of today’s favorite corporate communications platform. It’s a clever idea that’s worth watching and analyzing.

Hootsuite discusses why certain organizations aren’t successful on social media in this animated video in a clear and honest tone. It then outlines how it may assist companies in resolving the challenge.

 

Did you like watching videos? Now, we’ll provide you with six tips on boosting your marketing campaigns using the art of storytelling.

  1. Identify

It’s the first step in telling a story, and to do that you have to ask yourself:

Will the audience be familiar with what I want to tell?

What do they want to know?

What challenges would my readers face without my product/service?

When you understand who they are and why they require your product/service, you will be able to interpret how to convey a clear message that will enhance the engagement of your campaigns.

  1. Try to have a structure

Good storytelling has a logical thread, i.e. a beginning, a middle, and an end, which makes the story easier to understand. Consider the following elements:

The protagonist: the customer.

The antagonist: the challenge.

The mission: the journey to overcome the challenge.

The execution: the solution to the challenge.

The climax: the result.

  1. Be sure to listen

It’s critical to understand what people want to hear and where they want to hear it. Do some research to understand your audience’s challenges, which will lead you to the best platform for telling the story. For example, if you find that people love short videos, you may create and share animations with amusing characters on social media.

  1. Harness the power of gamification

We like this one since we at Isource are specialists in the execution of immersive experiences and the positive outcomes they generate. By gamifying your storytelling, you provide your audiences unimaginable power with quizzes, games, puzzles, and countless other resources for them to learn what your product or service accomplishes, for example.

By gamifying storytelling, you give unimaginable power to your audiences.

  1. Let your customers tell the story

It enables the customer to control the story and showcase his or her own experience, humanizing it through case studies, success stories, testimonials, etc.

  1. Share stories with data

Numbers and narratives are both required. In fact, stories and statistics are strongly intertwined. One aids in the establishment of an emotional connection, while the other fosters trust in the realities of the situation.

The storytelling field has no boundaries, and we are confident that your company has a variety of elements to create effective and empathetic stories and, as a result, communication pieces that captivate your audiences. And we at Isource Marketing are here to help you since we have designers and copywriters that have been trained to do so. Interested in contacting us or scheduling a call? Find us here: https://isource.agency/#contact We look forward to meeting you!

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