Learn why your company’s website should be Mobile-First!

Learn why your company’s website should be Mobile-First!

In 2015, Google made an important announcement: that for the first time, it had received more searches from mobile devices than from desktops. Since then, the digital world has focused on the development of new concepts and strategies for mobile web design. Therefore, the mobile-first trend has revolutionized the creation of pages by prioritizing the mobile version website design and later adapting it to the desktop version.

The statistics speak for themselves. In January 2021, Data Reportal registered 5.22 billion unique mobile users, representing 66.6% of the world’s population, which is something truly impressive. According to a study by the Pew Research Center on Generation Z (born between 1995 and 2015), 55% use their smartphones at least 10 hours per day. While according to the Global Index, 95% of people use their mobile devices primarily for social media or chatting with their friends while watching TV, and 72% have purchased a product online in the last month on any device. There’s no doubt that mobile matters a lot.

With the mobile-first indexing method, Google primarily ranks content based on the mobile version.

Mobility offers consumers exactly what they want in a single moment and not as a product in itself. Could we think that mobility is a new cultural paradigm that companies should adopt? Well, at Isource we think so, that is, in digital transformation strategies based on mobility, including all types of companies, even those in the B2B (Business to Business) sector.

 

 

The myth of mobile-first in the B2B sector

Some still think that sending and receiving emails on a desktop computer is essential in a B2B company. However, this is not entirely true since today, many officials carry out most of their online transactions through a mobile device. It is evident that regardless of their nature, companies need to provide a pleasant experience on mobile devices.

There is no doubt that B2B buyers differ from B2C (Business to Consumer) when it comes to their customer experience or customer journey. Generally, the complexity of the buying process for B2B users is more sophisticated and expensive; It is not a simple process such as “click and buy X product”. However, in recent years, we have seen how this behavior has been changing and is increasingly common among B2C consumers.

So why should B2B companies be targeting mobile-first? Mobile email optimization, for example, is a key factor in increasing opens, clicks, and revenue. Since most consumers use a smartphone to check their emails, then the websites and other digital communication vehicles of B2B companies should function well on small screens. Here are some compelling reasons why B2B companies should seriously consider employing a usability-based approach for mobile devices:

  • Adaptation: When developing a website it is important to think about mobile because it will be easier to adapt it to a desktop; otherwise, it will require many adjustments.
  • Usability: If the access to the web is intuitive and easy, surely the users will be able to carry out more actions within it. An online store, for example, will show an increase in sales.
  • Speed: Mobile-friendly websites commonly have faster loading times than traditional websites.
  • Compatibility: It is easier for users to share your content on social networks from a mobile phone than from a computer.
  • SEO: As we mentioned in the beginning, Google will index your website more if it is adapted for mobiles and if your consumers stay on it for some time; otherwise, you will no longer be relevant to the search engine.

 

Take a look at these mobile first developments we did for three of our clients:

 

Are you ready for your website to be mobile-first? At Isource Marketing we have a team of designers who are experts in usability and user experience, as well as programmers capable of making your website adapt to any device. Click here and get to know us better!

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Audio Branding

Audio Branding

It is a highly effective neuromarketing tool that uses music and sounds to turn them into a brand’s mantra in order to associate ideas and values ​​with it.

Audio branding forms part of the image of a product or service and goes beyond the visual image in campaigns or social networks. It is about the use of sounds and music to proactively and emotionally connect with consumers in the B2B (Business-to-Business) and B2C (Business-to-Consumer) sectors. This way, companies can build a sound story capable of making users identify with the values ​​of their brand and differentiate themselves from their competitors, providing great value.

Since ancient times human beings have been able to connect their emotions and memories with sound stimuli. It is considered that we usually remember 80% more of what we hear than what we see. Sounds generate a reaction in people’s minds by generating dopamine, a hormone responsible not only for attention and motivation but for many other things as well. For this reason, companies need to consider stimulating the senses of their audiences throughout the customer journey.

 

The benefits sound interesting!

Do you dare to begin incorporating audio branding in your digital marketing strategy? Here are 5 benefits that will surprise you when doing so:

  1. Awaken emotions: Those who develop sensory marketing strategies know a lot about this. When used properly, sound can have a powerful effect on your brand for the sensations it provokes.
  2. More opportunities for attention: A visual logo requires a greater effort of attention. On the other hand, a sound logo goes straight to the mind, influences the emotions and, in addition, the consumer’s behavior.
  3. Improves brand recall: Hearing a sound activates the memory section of the brain, generating top of mind. Who has not memorized the “ta-dum” of Netflix before watching a series, film, or documentary on that platform?
  4. Defines the tone: By humanizing brands and making them more attractive, people react faster to sound than to other stimuli. It is a way to strengthen your online personality and show yourself as an approachable company.
  5. Build loyalty: The purpose of investing time and resources in your audio branding strategy is to generate long-term conversion and loyalty, and not to be viral and transient.

 

B2B Audio Branding

Beyond the obvious uses of audio branding in brands from the B2C sector, what happens in the field of B2B? The reality is that almost any product or service in this niche can be used to better connect with its audiences, therefore the sound identities in B2B brands used innovatively also have a significant impact, allowing them to differentiate themselves in the market. One clear example is Intel’s sound identity. Although their products are components within devices we have all used, we can quickly recognize the sound identity every time we hear it.

B2B brands are increasingly adopting the use of sound identities to differentiate themselves from their competitors while aiming to generate greater loyalty in their distribution channels and partners through their promotional action, incentive programs, and lead generation.

Companies that use inspiring audio branding

Examples of iconic branding audio abound. Here’s a list of the ones we like the most at Isource Marketing:

Intel
Created by Austrian musician Walter Werzowa in the 80s, this 3-second logo has become one of the most recognized in history. A simple sequence of 5 notes.

 

Apple
With listening to the series of sounds from the first Mac of 1984 and on, it is enough to feel almost a chill when recognizing it.

 

Microsoft Windows 95
While Apple has been the top pick for “creatives,” Windows hit the mark with its launch of Windows 95 by commissioning pop icon Brian Eno to compose its startup sound.

 

Netflix
Netflix’s distinctive introduction before each series or movie – as we mentioned above – is being continuously repeated these days.

 

MGM Lion
The intro was originally created in 1916 by executive Howard Dietz. The lion gave its first loud roar in July 1928 for the premiere of the film White Shadows in the South Seas.

 

Here’s a sneak peek of our new audio branding!

Listen carefully!

It is the ideal time for companies in the B2B and B2C sector to reflect on how to consciously and effectively introduce the sound of their brands to the world. Its use helps to comprehensively connect branding efforts, and as incredible as it may sound, many companies fail to do so when it comes to creating strong brand identities. At Isource Marketing we have music and audio production professionals with extensive experience in advertising music and marketing! Contact us to learn more about us. Sounds good, right?

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New UX Design Trends

New UX Design Trends

“Customers buy experiences, not products or services”

2020 has been one of the most difficult and challenging years in history, due to the traces left by COVID-19. Consequently, companies have opted for a rapid digital transformation. The most obvious example is how Internet activity has exploded, to name a few, online shopping has exceeded limits never thought before and the adoption of remote working is stronger every day.

UX (User Experience) design does not escape this reality, since it is part of the digital world and is in constant transformation and change. For this reason, we share five UX design trends – innovative and convenient – that are giving something to talk about:

 

1. Dark mode

 

 

It emerged a few years ago,and has since been evolving and is now booming, taking center stage in applications, web pages and operating systems. It was thought to reduce visual exposure to light from screens and, consequently, reduce eye fatigue that they can cause. Due to its benefits, dark mode is, without a doubt, one of the main trends that is here to stay.

 

2. 3D design

 

 

It is a trend that has clearly taken full advantage of technological advances – such as virtual and augmented reality – and the capabilities of sophisticated and modern software. It is a fact that companies can innovate by presenting, for example, products and creating mockups in a more realistic way thanks to this resource.

 

3. Animation

 

 

The use of movement is, without a doubt, part of UX design. However, the animation integrated into web pages and mobile screens allows designers to enhance the interface with a wide range of options to enhance the user experience, awakening their curiosity and desire to explore the site.

 

4. Futuristic Colors

 

 

It is a trend that has skyrocketed in recent years. We talk about the use of intense and striking colors, such as purples, blues, pink and neon. Thanks to these shades, it is possible to create a luminous and avant-garde effect, especially if the background color is dark. By adding in the use of ultra minimalism and bright, luminous colors your design may have a chance to shine with great dynamism.

 

5. Geometric Forms

 

 

It is a trend that reminds us of the need to capture ideas through the use of simple resources. Geometric shapes produce effective contrasts to make an image eye-catching. They also give consistency, structure and order to the images. Due to the simplicity of the lines, the geometric shapes allow you to play with an infinite number of combinations between colors to achieve a striking effect.

 

At Isource Marketing we believe that UX design must necessarily focus on the interaction between users and our clients’ products or services in order to provide a unique user experience. Remember, people buy experiences, not products or services. If you want to learn more about us and our services, click here. We are here to help you!

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Agile Marketing: An optimization strategy for your business

Agile Marketing: An optimization strategy for your business

Adapting to changes, working collaboratively and learning from failure are some of the principles of Agile Marketing, a philosophy that started almost a decade ago and has recently become a necessity for companies with the arrival of COVID-19.

In our experience, in the marketing industry we have seen how some clients manage multiple campaigns at the same time and in an automated way, meaning that by having an agile methodology that improves speed, predictability, transparency and adaptability should be a priority.

According to the Agile Sherpas survey, 58% of marketers choose Agile Marketing because it increases team productivity. Statistics even indicate that the growth of this philosophy grew by 32% in 2019 and 42% in 2020.

Next, we list 7 ideas to take into account when adopting an agile look at the Marketing area:

1. Create a marketing war-room team

It consists of bringing together a small group of talented people who work quickly and have cross-functional skills. For example, if it is an email marketing campaign project, the room should include a copywriter, a UX designer, a programmer and a Marketing strategist. Your responsibilities include collaboratively running A/B testing to find the best creative and narrative path for the success of your email marketing campaigns.

2. Choose tools that enhance communication and team effectiveness

It is vital to have effective tools and processes that help strengthen communication and synergy among stakeholders in the area. Some of those tools can be Asana, Monday, BaseCamp, to name a few.

3. Prioritize hypotheses over opinions and conventions

Marketing is a purely intellectual and creative area, which makes it inherently complex and non-linear, therefore its execution must be carried out through a process of feedback of tactics and strategies that contemplates the implementation, measurement and continuous learning.

4. Customer-focused collaboration

It is not a secret that marketing must focus on the needs of the client, so the decision-making must always be focused on them, in an integral way -not isolated- or never from a hierarchical position.

5. Develop adaptive campaigns more like “mega-campaigns”

Thinking of small strategies and executing them quickly under a non-linear and adaptive scheme is highly convenient. For example, A/B testing provides valuable information for a real knowledge of customers and allows you to adjust the planning according to what really works.

6. Discover the customer without static predictions

Taking into account the adaptive focus, it is possible to know clients dynamically through their interactions.

7. Plan flexibly and continuously

There is nothing wrong with planning, when thinking about change. For example, when a project includes a high load of creativity in complex and changing environments, strict plans are speculative, and do not reflect reality, therefore they do not add value.

 

 

But, how did Agile methodology come about?

Agile methodology as we know it, dates back to 2001, in response to cascading approaches to project management, which are typically organized as a series of linear sequences. Consequently, a group of software developers wrote the Manifesto for Agile Software Development, with a novel approach to software development that includes four fundamental characteristics:

  • People and interactions before processes and tools.
  • The software in operation, before the exhaustive documentation.
  • Collaboration with the client before contractual negotiation.
  • The response to change rather than adherence to a plan.

 

Case Study: Latin American Bank adopts the agile methodology

A company in the financial sector in Ecuador decided to start its process of adopting agility with Isource Marketing, to improve its position in the financial sector. The entity started with the incorporation of the methodologies in its innovation team, forming agile teams that generated new products and services to meet the needs of its customers more effectively. However, they encountered an internal bottleneck: response times and quality of Marketing deliverables -a key step for the project- were not as expected. For this reason, they decided to hire our services with the aim of understanding and strategizing the current situation of the team by creating the ideal path in the adoption of agile marketing, which consisted of five phases: Identification and advice, solution, training to the Marketing area, adoption and evaluation/optimization.

 

At Isource Marketing we firmly believe in agility and, therefore, we are specialists in helping our clients adopt agile methodologies. If you want to know more about it or meet us, click here.

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6 keys for an effective public relations plan for tech companies

6 keys for an effective public relations plan for tech companies

The impact of the public relations team and other decision making company areas are vital to achieving a successful communication plan

It is no secret that strengthening a brand depends to a large extent on a solid communication strategy leveraged by public relations. Examples of this in the B2C sector are ample. Such is the case of companies like Apple, Samsung, Facebook and Tesla— which by their nature have their target audiences much closer to them. Therefore, it would be logical to think that if the target of a B2B company is not the end user, the strategy would change substantially.

For this reason, below are six essential points for creating a B2B public relations strategy that is as effective as possible:

1. A well rounded team.

The PR team within the B2B technology sector must have a holistic view of communication. Beyond producing content and interacting with stakeholders, it is important that these professionals know how to interpret metrics, define KPIs, understand ROI and have a strong relation to traditional and digital media.

2. Metrics before anything else!

Metrics are a fundamental part of communication, even more so when working with IT companies. Try to invest in communication software that helps measure stakeholder engagement in the press— especially on social media— and assess the impact of the shared content. This information is essential, not only to outline a strategy and make adjustments along the way, but also to showcase the efficiency of the communications team.

3. The audiences beyond the IT team.

When we talk about B2B technology companies, we assume that decision making falls on the IT teams and we forget who the decision makers really are. A survey done by Adobe in the United States, showed that just over half (53%) of IT decision makers depend on the collaboration of other departments. Of the remaining 47%, 27% stated that commercial teams lead the organization’s tech initiatives and work with IT to implement it, while 18% said that said area makes decisions based on the suggestions from the commercial team. Only 2% said that IT defines the technological vision without the participation of other professionals. What this means is that the communication strategy should cover all sectors of an organization, which brings us to the next point.

4. Get to know what the public reads.

Although the strategies of IT companies are defined by different sectors of those companies, the public relations team is responsible for building a good relationship with journalists from different media sectors. If the client, for example, is in the healthcare technology area, you need to consider the media that doctors read and not just what the IT team reads. The medical team has the best understanding of the main weaknesses in the sector and, therefore, the greatest influence when it comes to buying software or adopting a new security system.

5. Find the right communication format for each audience.

If we are going to interact with different audiences, the format to use should also change. Companies, in general, tend to use press releases to announce news and change— however, that isn’t always the best format. With very specific niche media—such as science or sport—it can work, but when we want to speak, for example, with a logistics manager, we may need to prepare a personalized interview.

6. Good narratives are powerful.

Generating B2B content does not mean we should put storytelling aside. Remember that behind the business aspect, buying decisions are made by human beings who connect with powerful and innovating narratives.

If you have reached this point, we know that the prestige of your company is one of its most valuable assets, since it is built over time. At Isource Marketing we are message facilitators, ensuring that your organization’s messaging reaches the right audiences correctly. Contact us now! We can help.

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Everything you need to know about B2B influencer marketing

Everything you need to know about B2B influencer marketing

It’s no wonder B2B influencer marketing campaigns are becoming more common— they are economically profitable compared to paid advertising. Regardless of size, most companies are witnessing the first-hand benefits of integrating an influencer into their marketing strategies.

Popular opinion matters. Recommendations made by influencers— known for their beauty, their fame or their expertise on a certain topic— generate trust. And brands know it. That’s why influencers have become fundamental pieces in digital marketing strategies.

The boom has been so big, that according to estimates made by Business Insider Intelligence,  — based on data from Mediakix— by 2022 brands are expected to spend about $15 billion on influencer marketing. This is an important insight for the B2B sector, which has been incorporating this practice into its strategies for some time.

A good example is Microsoft— which carried out an influencer campaign that received more than 3.5 million likes and had a reach of almost 91 million in one day. Also worth noting is Landis + Gyr and its pilot program encouraging employees to promote the brand on social media. Throughout the campaign, 1,500 people participated, content was shared 1,800 times and it generated almost $10,800 in advertising.

2021 represents a significant opportunity for B2B marketers to connect with recognized voices in their industry in order to build trust. This allows companies to strengthen brand awareness, create meaningful content, reach more audiences and make connections within the industry.

Estimates made by @BusinessInsiderIntelligence based on data from @Mediakix say that by 2022 brands are projected to spend about $ 15 billion on influencer marketing.

6 takeaways for successful influencer marketing:

  1. Set clear, measurable campaign goals and timelines.
  2. Select the appropriate channels to make the most out of your investment.
  3. Pick an influencer— it can be a client, a fan of the brand, a partner, or even an employee. Choose strategically. As an agency that specializes in Digital Marketing, we can help.
  4. Be patient. Unlike B2C companies, B2B purchase decisions take time.
  5. Focus on collaboration. This allows influencers to put their best ideas forward and generate engaging content, promote events, attract potential clients, motivate the sales team and more.
  6. Have fun! Creativity isn’t exclusively for B2C companies or brands of mass consumption— B2B campaigns can be innovative too.

 

To sum it all up, B2B influencer marketing can be a big help to your brand— don’t be afraid to take a page from B2C campaigns for inspiration. If you have any questions you can contact us. We are here to guide you and help you. Let us know!

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