Why should TikTok be included in your B2B marketing plan?

Why should TikTok be included in your B2B marketing plan?

TikTok’s popularity has grown rapidly in Latin America and in countries such as the United States, and it appears that the application’s growth will continue in the near future, as the way in which businesses use the application for everything related to B2B has become extremely relevant. According to data presented by ByteDance Ltd. in January of this year, TikTok is the fastest growing social network in recent years, with more than 105 million monthly active users over the age of 18 worldwide. In this context and given the growth of a valued social network among  50 and 75 billion dollars, the following concern arises: how can TikTok help companies develop an optimal B2B marketing plan? From Isource Marketing, as an agency specialized in B2B, we offer you 5 key recommendations so that companies decide to invest in this important social network that continues to be a trend in the market:

1.Human Centric Marketing: One of the new trends in marketing that continues to grow is theHuman Centric Marketing, which consists of not only treating the client only as a consumer, but also as a person. In this way, Tik tok is presented as an important resource that demonstrates this trend with more humane and informal actions. The most recent statistics of Data Reportal show that B2B Companies on TikTok have a higher engagement and ROI rate than other brands, and this has led 58% of B2B marketers to increase investment within this platform. Likewise, the same study indicates that the average engagement rate on TikTok isof the 5.96%; the highest of all social networks.

2.Creative participation: Since TikTok is an entertainment social network, the content must attract users in a natural and creative way. So it is very useful to use the new trending hashtags that are published every week, as long as they are related to your content or you know how to relate them to your marketing efforts. It is also essential to upload content regularly to your profile, that will make users enter more times to see if you have news. To reinforce that creativity there are numerous viral videos that can be used to your advantage with a little imagination. These audios can be songs or dialogues from reality shows, series or movies that have gone viral. According to “tiktokers”, recording over short and viral audios makes you have a better chance of appearing on the recommendations page. Another option is to upload videos showing the infrastructure of your company, or work team, create short tutorials about your products or services. Finally, you can take quizzes through Tik Tok to engage potential customers in your content.

3.Success stories: This is a good tool to attract potential customers without advertising directly to them. a good start to create this type of content is finding stories in your industry and bringing the benefits to your audience. For example, Adobe is renowned for effectively handling B2B marketing on TikTok, as the company regularly posts some pretty eye-catching how-to videos, giving its customers the knowledge to get the most out of its tools and actively supporting the community they serve they try to sell. Additionally, Adobe launched in 2022 a campaign that connected creators with small businesses, awarding $10,000 to the finalist.

4.Find influencers on tik tok: If you’re not sure how to start creating content for your B2B business on TikTok, we recommend looking for influencers in your niche to get you off to a good start. The influencers of this social network are very familiar with the platform, the audience and the algorithms that consume content onTikTok. Using this information, you can create creative and exciting content that gets a large audience. Therefore it is key to find an influencer who understands your B2B product or service and invest monthly to create content for your company page.

5.First Party: This social network solution will allow companies to share details and information about those products and services that may be attractive to your customers, since it allows your company to create fluid interactions to reach your audience, in order to convert them in potential customers. Likewise, the tool allows the creation of customizable messages applicable to multiple customer segments. Leads can be downloaded manually or can be integrated into your company’s CRM, as they can be activated immediately. For businesses using TikTok, the information from these forms is vital to making sure they are reaching their potential customers in an effective and prudent manner.

TikTok continues to support and empower companies on the platform with simple solutions that allow them to connect closely with their customers while maintaining the privacy and security of all platform users, allowing brands to tell their story safely while user data is protected and they can optimally attract new customers.

What are you waiting for to incorporate tik tok into your B2B strategy?

We know the importance of branding in your company, and we also know that a correct positioning strategy is one of the first steps to achieving success. At Isource Marketing we have 2 regional offices and a local presence in Miami, Florida-USA and in the rest of the main countries of Latin America, so we are always ready to help you create that B2B strategy in tiktok for your company regardless of the place in the one you meet.

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Case Study: Augmented Reality Filters on INSTAGRAM: A key ally for a successful brand strategy

Case Study: Augmented Reality Filters on INSTAGRAM: A key ally for a successful brand strategy

Nowadays, technology has advanced since the first uses of this type of experience, since the filters developed in social networks currently allow to recognize not only human faces, but also other parts of the body such as hands, or even be used by several people at the same time. In this way, the creative possibilities provided by the use of Augmented Reality filters are increasing, and it is positioning itself as one of the preferred and essential complements for users in their Instagram stories. Thinking about it, Isource Marketing implemented a filter on the Instagram social network, given the need to see how Extended Reality is a technology in the market that is gaining strength in the world of digital marketing, where both brands and users have managed to get a greater reach. This the most recent Instagram filter developed by Isource marketing, strengthened its experience in the creation of type of tools that the agency has been developing for more than 5 years, carrying out projects for clients and providing greater recognition to the daily use of experiences of Augmented Reality, by developing a filter for -renowned sporting event world that allowed for a greater geographical reach and general interest. 

The main challenge of the project focused on the large number of filters created and published on Instagram, however, the objective was to provide a complete, customizable, interactive, differential and current experience with individual or group use to generate greater engagement among users taking advantage of the great reception of the recent sporting event. The first drawbacks when starting to develop the tool on Instagram were of technical origin, since the restrictions that Instagram has, influenced factors such as the weight of the files, the proper use of graphic elements and the textures in the environment or face of the person, the definition of the trigger and the audio. These factors were limiting factors that had to be adequately worked on based on trial/error testing, correcting the development with an internal testing group, which provided feedback to the creative and programming team of the agency, in order to arrive at the correct execution. of the filter, taking into account the technical limitations and weight of the social network mentioned above.

For all these reasons, Isource Marketing relied on the design and implementation of the filter that allowed the optimization of the agency’s engagement and the obtaining of recognition of the company in a faster and more precise way, in addition to providing a fun tool for all users allowing users to share the filter and access it permanently. Despite the great competition in today’s market, for Isource Marketing the development of a good segmentation when developing the project has always been a key element.


The initial solution was the implementation of a tool in social networks that would support the need to strengthen the commercial brand positioning tools for the agency, and that were implemented in social networks such as Facebook Ads and Google Ads, to boost the filter of the Qatar 2022 World Cup, obtaining a reach of 55% higher than the average that has been handled in campaigns related to filters and results that were reflected in the use of the same.


  • Responsibilities and resources: Assign responsibilities and resources, specifying the collaboration framework between the agency’s creative and programming team, well as setting a calendar for the development of the project.
  • The Assuring quality.: objective of this phase was to determine if the development of the filter was of optimum quality, to cover all the requirements defined in its functional analysis for the target audienceFor each metric and analysis dimension defined for use on Instagram, the restrictions were determined, as well as the degree of availability and adequacy of the elements for the development of the filter. The result of these two phases allowed the optimal execution of the tool on the social network and its visibility through reach, use, and interaction with the public.
  • Pilot test: After the validation of the quality of the tools, the implementation of the tool began, but with a sample of significant data based on trial/error.
  • Put into production: After the validation of the pilot test,take the filter was formally implemented on Instagram, in order to advantage of and offer unique experiences and generate greater engagement with digital communities.
  • Final data evaluation: This phase allowed Isource Marketing to determine the metrics of the filter, evaluating factors such as the number of Impressions, how many times it was opened, how many captures it obtained and its reach and the number of times shared. In general, an analysis of the performance of the filter was carried out, as well as the type of public it reached. These figures helped the agency to understand what its community is looking for, but also to improve its next project in the development of filters.

Thanks to excellent teamwork from Isource Marketing, the filter developed by the agency allowed users to interact and get to know the agency by offering a current format linked to the brand. Likewise , it allowed the company to reach a larger audience and new audiences, increasing the scope of the actions, placing Isource Marketing at the forefront in the creation of interesting content and aware of the latest news with the constant use of new narratives and formulas that will distinguish the agency from the rest of its competitors.

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SCORE YOUR COMPETITION A GOAL! How to increase engagement with instagram filters?

SCORE YOUR COMPETITION A GOAL! How to increase engagement with instagram filters?

Because of the advancement of digital tools, interactive advertising has achieved positioning and receptivity since its inception. This methodology seeks to involve the viewer, so that they understand and obtain better information from the brand. Today companies are forced to be creative and constantly innovate to impress users, especially in the new digital era and with the rise of social networks. In this scenario of consumer prominence in cyberspace, offering an entertaining and relevant experience is very favorable for companies, especially when it comes to promoting their brands. It is not a secret that advances in technology allow us to participate in experiences that are increasingly close and immersive, through the use of a cell phone or a computer. The interactive advertising format chosen by companies also depends on the origin of the product or service they offer. For example, in the case of video games, the “demo” undertakes this type of interactivity that motivates the public to be closer to the brand.  

Engagement is precisely the goal of interactive advertising. Achieving closeness and conversation with the client can only be achieved by being at the forefront, knowing their passions and finally convincing them so that they are motivated to discover our brand. To do this, you have to be quite creative, highlight very well the characteristics of the products/services that are promoted, and clearly define the target audience. 

An advertising interactivity tool that gains more strength in engagement and that is extremely useful for brands are the instagram filters, which are becoming more common for users every day, since their use and Augmented Reality have taken greater relevance, especially in stories.

The scoring reality

The main advantage offered by augmented reality is that its distribution is much more massive and simple and the best proof of this are the Instagram filters, since more and more brands are using this tool to reach their consumers. But it’s not just about “reaching and impacting” it’s about finding new ways to interact with users and offer them experiences that really motivate them to try and that they want to do word of mouth. The main idea is to generate brand content that can become an entertaining, useful and relevant method for users. And this is where the great opportunity for developers and brands comes in, since these platforms are at the forefront and have wanted to provide these tools, opening this opportunity to all those who want to create and innovate. According to recent figures from Meta, 500 million Instagram accounts upload stories daily, of which 75% include some Augmented Reality filter.

Given this scenario, several companies have seen this format as a business opportunity and a new way of communicating with their customers, through the creation of their own corporate Instagram filters, and as an optimal tool to increase engagement with interactivity. on social networks.

A good marketing strategy and plan is required, but above all, a large dose of innovation and surprise. For this, it is essential to follow 5 main steps to achieve optimal engagement with tools such as filters on Instagram:

  1. Inform: The content must add value. Contributing elements such as humor or surprise will help to tell a story and develop a message that does not focus solely on the advertising aspect.
  2. Know the product and the market: We must know what campaigns have been carried out previously and how they have worked, what are the current market trends and what type of messages or tools impact customers. In addition, the company must be very clear about the objectives of its campaign and the type of audience it is targeting.
  3. Immediacy: It is very important to capture the user’s attention quickly. Generate their interest in a few seconds and arouse curiosity so that they interact in the longest possible time.
  4. Direct contact: Interactive content must provoke the interaction of the viewer with it virtually through different impressive technologies such as augmented reality in filters.
  5. Go viral: In addition to interacting with the filter, the idea is for the user to share their photo or story on their profile and invite their friends and community to also use it as an innovative and fun tool that can go viral and thus benefit your brand.

 

What are you waiting for to create a filter for your company?

We know the importance of branding in your company, and we also know that a correct positioning strategy is one of the first steps to achieve success. At Isource Marketing we are ready to help you create that filter for your company and your clients that is creative, fun but above all remembered. Visit our latest Filter on this World Cup, support your favorite team and have fun with your family and friends: https://www.instagram.com/ar/644582877165615/ 

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INSTAGRAM FILTERS. A KEY tool for company branding.

INSTAGRAM FILTERS. A KEY tool for company branding.

INSTAGRAM FILTERS. A KEY tool for company branding.

If you use Instagram, you have most likely taken more than one photo, applied one of the many filters available on the platform, and shared your special moments with your family and friends. According to Semrush, Instagram is one of the top ten most visited websites in the world, with 2.9 billion monthly visits. Similarly, according to eMarketer, the application will reach 226.3 million users in Latin America by the end of 2022, a 4% increase compared to last year. One of the application’s tools that has become stronger and has contributed to this growth in recent years is the use of filters. 

 

Instagram filters are a popular and practically required practice for any Instagram user. But did you know that selecting a filter is a crucial factor to consider in order for your publications to stay ahead of competitors? You’ve probably seen people on Instagram with fangs, terrifying faces, flying bats, and other creative and exciting Halloween visuals by now.

These filter effects are made possible by augmented reality. Without a doubt, for today’s companies and their marketing efforts, good branding seeks to impress customers with what they see in such a way that they do not forget the brand. This is because it is common for users to access a filter after seeing it used by another brand or user. This tool keeps the brand up to date and connected with users during their leisure and recreation, and its most striking potential is that it can be made viral.

In fact, some Instagram users are unaware that certain brands exist until they use their filter. This tool is an excellent opportunity for brands to have a more unique, creative, and fun presence.

At Isource Marketing, we present 4 benefits of using Instagram filters for company branding:

 4 benefits of using Instagram filters for company branding

  1. It is a differentiating factor from the competition: It is a differentiating factor from the competition: Using creativity and innovative tools will distinguish the brand in the market, regardless of the sector in which you perform.
  2. Brand recall: Reaching and impacting the target audience through new creative paths will achieve the planned objectives, especially commercial ones.
  3. An up-to-date brand: Innovative, unique, and up-to-date social network tools, such as IG, will help brands rise to the top of the digital age.
  4. Reach and Interaction of the audience: By providing these formats, which are linked to the brands, you can reach a larger audience with whom you can interact, improving your relationship with them and broadening the scope of the actions.

What’s holding you back from developing a filter for your company?

We understand the importance of branding in your business, and we also understand that a proper positioning strategy is one of the first steps toward success. At Isource Marketing, we are eager to assist you in developing a filter for your company and clients that is creative, fun, and, above all, memorable. This Halloween, try out our latest Filter and have a great time with your family and friends:

www.instagram.com/ar/5796304193755842

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Lead generation: The key to success in sales

Lead generation: The key to success in sales

Lead generation: The key to success in sales

Lead generation is a process in the marketing area, which involves capturing and stimulating people’s interest in a specific service or product, with the intention of developing a sales channel. Therefore, the generation of potential clients can be part of B2B and B2C marketing, since this process is developed through an active approach oriented to the growth of your company. Lead generation tactics allow your business to focus on building business relationships with qualified prospects, rather than dispersing communication to a group of consumers who are not potential customers and therefore will not become end customers.

However, in such a competitive environment, the work of generating leads becomes challenging for companies, since one of the first milestones when starting to work is to determine the key performance indicators or KPI’s, since choosing them is essential. to be able to keep track of the evolution of the demand generation strategy during and after its implementation. On the other hand, many companies have to deal with the difficulty of building a message that covers the entire target audience, since the challenge is knowing what type of information and format to send to each segment of the contact base. In addition, detecting what stage they are in is vital to generate a content map and thus add value at each key moment in a strategic way.

To create a lead generation campaign, the first action you must take is to analyze the needs and resources of your company. After this first step, let’s review the two paths and their tools in B2B and B2C campaigns to achieve good results in this competitive world of demand generation:

1. B2B campaigns

To start a B2B campaign, the first fundamental strategy is to have a good team of sales representatives, since thanks to the technological infrastructure itself and the people on the team, the process of capturing leads is easy to optimize and streamline. In addition, these sales representatives are trained in call management, so their work will undoubtedly be very agile, in addition to validating and qualifying leads.

This direct contact strategy must have a clear and defined objective. In the case of capturing leads, the objective will be the generation of valuable information for the brand, always based on its needs with respect to its customers. To do this, it is possible to start from the brand’s own databases or those acquired by it.

Another of the tasks of this team is to record all the interactions carried out in the process of capturing leads. Through this information that is generated in the interaction with the potential client, it will be possible to find out very useful information for the brand, which can give us data on the behavior of potential clients, their opinion regarding the brand, disagreements, availability of products and services, what are their current needs in the market, etc.

A fundamental support for the sales team is the pre-sales engineer. A professional who is in charge of explaining to the client which products or services are the ones that best meet their needs and expectations and locate the opportunities to improve a project; since there are clients who are unaware of the need to apply a specific solution to meet their corporate goals.

BANT: Quality vs. Price

The BANT methodology is the most proactive and effective way to find out if a potential client is really interested in the product or service you offer and was developed by IBM. But let’s see what this acronym means and its requirements:

  • Budget (Budget): Does the client have an assigned budget for the project?
  • Authority (Authority): Is the contact a decision maker or an influencer?
  • Need: Is there a real customer need for our product/service/solution?
  • Time (Time): Does the client have a project implementation deadline defined?

It must be taken into account that this methodology takes into account the budget and also explores in greater depth and interest the problem that has motivated the decision to evaluate a B2B solution. 

2. B2C: Digital Tools on the Path to Success

According to a survey of marketing leaders that generated HubSpot’s State of Marketing, 50% of professionals surveyed consider lead generation campaigns to be a priority in their marketing strategies. marketing. Likewise, in said report, the specialists were asked to name their main priority during the next 12 months. 34% mentioned lead generation as the most common answer. Lead generation outpaced increased customer satisfaction (22%), increased brand awareness (19%), and more deals closed (14%).

Given the above scenario, it is essential to be clear about the essential tools to take into account, and thus obtain that long-awaited success in the lead generation campaign, but let’s review as a second strategy what are those 4 key digital tools in lead generation :

4 key digital tools in lead generation

Email

Email is an excellent starting point to reach people who know your brand, since it is easier to ask them to complete a specific action, because they have previously subscribed to a certain list. Compared to global email marketing campaigns, lead nurturing will help you get to know your contacts or leads little by little, so that when the time is right you will be able to send the right message to the right person. Email marketing messages must follow a certain logic, not only being optimized for direct conversions, but also for engagement. The commitment can be divided into emotional towards the brand and behavioral (with a present or future action).

Active recipients must demonstrate interactive engagement with emails (click on emails, read, reply). This activity is taken as a signal that the messages are interesting and cause a reaction. Each action should represent a step towards conversion.

Memorable Ads

If you want people to be moved to take your product or service, it’s critical to make sure your landing page and offer are clear and accurate about what you promised in the ad, and that the action is detailed. what do you want them to do

Content

A good starting point is to create a blog, because if it is eye-catching and with relevant and current content, it will arouse the interest of the user and, as a result, generate successful leads. Companies like  Impact found that 70% of the population prefers to learn about products through an article instead of an advertisement.

Social networks 

It is essential and key to decide in which social network the company will have a presence. It’s important to be strategic and only invest effort in networks that fit your industry and marketing goals. Aspects such as the dynamics of users in the social network, the brand and business objectives, the type of segmentation, the tone and language that we will use for our brand in digital media, in addition to conducting research on the industry and the metrics it offers the social network, will guide us to decide which are the best options to continue the course of the lead generation campaign.

Based on our experience in demand generation campaigns with our clients, we have reached the countries of the Latin American and Central American regions developing effective campaigns in which we have found:

  • Qualified potential clients: In one quarter we have managed to capture 100 qualified leads for our B2B clients in Latam.
  • Data management: We captured more than 2,386 quarterly companies around the regions of Latin America and Central America.
  • We have generated around 120 quarterly appointments with potential clients and 180 scheduled appointments.
  • The success rate of our demand generation campaigns averages 10% over an updated universe of accounts nurtured by marketing.

 What are you waiting for to implement a lead generation campaign in your company?

We know the importance of lead management in your company, and we also know that a correct strategy is one of the first steps to success. At Isource Marketing we are ready to help you start that campaign towards your business goals and a successful closing of sales. We have a highly qualified team and more than 15 years of experience as a strategic partner. Contact us!

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The age of influence in a post-pandemic world

The age of influence in a post-pandemic world

The age of influence in a post-pandemic worldDuring the most critical times of the pandemic, we were faced with the absence of the “outfit of the day”, fashion events, incredible trips, and recommended hot spots. In such a frightening scenario, showing off the latest workout routine or skincare product did not make much sense. Influencers with millions of followers were called out for throwing parties in the midst of a pandemic, or for expressing anti-vaccine and anti-mask sentiments. As a result, they lost followers and, as every influencer fears, lost their contract with sponsors.

It was the moment when we saw the following question arise in a market that seemed solid and safe: does detachment from reality in favor of entertainment still make sense? The December 2021 Pinterest report outlined the slowdown, which is the ultimate enemy of that commitment, as a safe trend for 2022. According to the survey, searches for a simpler, nature-connected lifestyle increased by 95%. Internet content consumers became more aware of what influencers were posting, determining whether they aligned with world events and how they expressed themselves about specific events.

The rise of new voices

The pandemic caused irreversible changes in the market for content creators, and it was even when microbiologists, physicians, sociologists, psychologists, and other specialists who had not previously had representation on the network earned Internet positioning. In other words, although influencers used to focus mostly on fashion, beauty, and gaming, the rules have evolved and expanded.

We witnessed the sudden rise of influencers who used their social networks to provide free and high-quality material about their specialty in a transparent and accessible way; we also witnessed the rise of influencers who express a larger purpose of solidarity and change in the world. The age of likes has passed, and the age of engagement has begun. And engagement is more than just comments like “love it” or “beautiful”. When we talk about engagement, we refer to followers who identify so much with a certain influencer or brand that they are true fans. They comment on the posts, they save the content because they think it adds value to their lives, and they share it with friends because they really believe what is being said. And isn’t this every company’s biggest social media wish?

Given this context, and in order to help companies, we have compiled a list of 5 tips for brands to consider when working with content creators in a post-pandemic world.

Tips for brands to consider when working with content creators

1. Less can be more

Many people today claim that likes are a vanity metric and that they do not always translate into sales for brands. Naturally, the more followers an influencer has, the more people will be exposed to their brand. But how useful are many followers if only a small percentage of them are truly interested in the product or service you’re offering? Therefore, before signing a contract with the influencer with the most followers in your industry, try to meet the smaller influencers. Their follower base is almost always faithful and, therefore, the chances of consuming a product indicated by that influencer are much higher.

 

2. Be part of the influencer routine

Find a name that actually uses your product or service and loves your company. The logic is very simple: if he is a fan of your brand and already consumes it, his followers will see the ad more naturally. Followers know the influencer’s tastes and routines very well and will immediately realize if the association with a certain brand is authentic or just for money. If you think it is the second option, the losses will be for the content creator and for the image of your brand. The more integrated your product or service is in the real life of the influencer, the greater the chances that your followers will buy. If you have an influencer in mind who isn’t already aware of your product or service, offer them a free trial before joining. Let him see the relevance of your brand in his life and only then propose a deal.

 

3. Controversies: Do your best to avoid them

Our society has never been more polarized than it is right now, and associating yourself with controversial names can turn your company into a villain. It may seem basic, but it’s a more common mistake than you think – and we learned this in the pandemic. So before partnering with an influencer, really research their life and ask the controversial questions that need to be asked. Don’t be afraid to ask about their views on politics, geopolitical conflicts, science and technological advances, and their feelings toward minorities. Also, never forget to conduct thorough research on incidents involving the content creator’s life and sternly analyze whether it has the potential to become a problem for your company in the future. Therefore, if a dispute arises in the future, it is better to cancel the contract and explain the reasons to your consumers.

 

4. Create your own influencers

Who better than the people who work in the company itself to talk about it? Like the new faces that appeared on social media during the pandemic, your company can create new niche influencers. If you analyze it calmly, you will surely identify employees from strategic sectors who, in addition to being fans of the brand, have a great ability to influence people. If that person knows how to communicate well and has a good command of social networks, even better! The public loves to see who is behind the company logo and it is up to your company to identify these individuals and propose them to be brand ambassadors.

 

5. Creator of Updated Content

Social networks are actively growing in which the rules of the game change rapidly. The best example of this is the change that Instagram has made to increase the reach of videos and decrease the reach of posts. Look for a content creator who is aware of these changes and who is not afraid to take risks with new formats. Your business needs to understand the algorithm game and know how to use it to its advantage. Understand if the influencer to be hired understands the continuous changes in the networks and knows how to navigate well between the different tools available on social networks. Determine whether the influencer to be hired understands the constant changes in the networks and how to navigate effectively between the various tools available on social networks. This is essential to the success of your business in the online world.

 

Knowing how and where to communicate with your target audience is essential for the success of your business. At Isource Marketing, we have social media network experts who can help you design communication strategies and select the best content creators for your business to take off in the digital world. Contact us at https://isource.agency/#contact!

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MQL and SQL: The Key to Increase Your Sales in 2022

MQL and SQL: The Key to Increase Your Sales in 2022

MQL and SQL The key to increase your sales in 2022Lead generation is the basis of inbound marketing strategies (a commercial methodology that seeks to attract customers by creating valuable content.) However, not all leads are the same, and the path between the moment a user shares their data with us for the first time and the point at which they are ready to exercise the purchase action. For lead generation to work, it is essential to identify two stages in the process: Marketing Qualified Lead (MQL) and Sales Qualified Lead (SQL).

The MQL (Marketing Qualified Lead) is the potential customer qualified by marketing, a person who knows exactly what they are looking for from a brand or company. They have explored the web and downloaded some free material in exchange for entering their data. With this information, the company can track their interactions.

The process of generating MQL is a fundamental challenge for marketing professionals, and it has been shown that having this indicator exponentially increases sales and the success of companies.

The MQL (Marketing Qualified Lead) is the potential customer qualified by marketing

However, it is important to note that if a lead is an MQL, it does not mean that they are ready to buy the product or contract the service; it may be a curious person, in the research phase, who may have been content with just downloading the free material and who in the future may buy the product or service.

To classify a lead as MQL you must:

  • Know in depth the profile of your ideal client.
  • Apply smarketing, a term in English to designate the strategy that aligns the sales and marketing teams, creating a synergy of techniques or tactics between them.
  • Carry out lead scoring, which consists of classifying your leads using criteria and scores.
  • Use tools and solutions that help you accurately control where your potential customer is in the funnel.

The SQL (Sales Qualified Lead) is the potential customer most likely to buy. They have gone through the entire funnel, interacted on the website, and perhaps have asked about a product or service that they consider the solution to a problem or the answer to a need. The MQL becomes an SQL thanks to strategic work that is possible if:

  • It matches the requirements of the ideal customer.
  • It has the necessary means to pay.
  • It is a decision-maker (for example, of legal age).
  • It has shown an interest in buying, not just browsing the web out of curiosity.

The SQL (Sales Qualified Lead) is the potential customer most likely to buy

Once we have the MQL, we establish an exchange of information that strengthens its link with the brand and this can encourage it to evolve to SQL, through the completion of the sale. This process of correctly qualifying the lead significantly increases the probability of closing a deal.

Using a CRM (Customer Relationship Management) during this process of converting MQL leads into SQL helps improve team productivity, enhancing actions for each prospect.

Let’s remember that the CRM stores information on current and potential clients – name, address, telephone, etc –, and their activities and points of contact with the company, including visits to sites, telephone calls, and e-mails, among other interactions.

The platform gathers and integrates valuable data to prepare and update teams with personal customer information, purchase history and preferences, which allows the prospect’s history and the actions that have been developed with the MQL to be concentrated in one space and the SQLs.

A CRM organizes and automates accounts and contacts in an accessible way, in real-time, accelerating and simplifying the sales process, this avoids depending on reminders in sticky notes and spreadsheet analysis. Instead, leads are sent to the sales team, who always have access to up-to-date information.

What did you think of this blog? At Isource Marketing we have the experience to advise you and create a tailored marketing campaign that captivates your ideal client and increases the sales of your product or service, allowing you to achieve success. Contact us: https://isource.agency/#contact

Differences between MQL and SQL

Knowing MQL and SQL fundamentals can help you grow your sales in 2022. Companies like Dynatrace, Imperva, and IBM base their marketing and sales strategies on correctly dealing with MQL and SQL, and we at Isource Marketing are happy to help you along the way. Need more information? Visit https://isource.agency/#services for more information.

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Public Relations & Artificial Intelligence – A new Alliance

Public Relations & Artificial Intelligence – A new Alliance

As digital transformation advances, many companies are turning to Artificial Intelligence (AI) to streamline repetitive processes and become more efficient. Public relations (PR) does not avoid this reality, since more efficient and successful public relations campaigns may be created by making clever use of AI. According to a study by the CIPR (Chartered Institute of Public Relations), the use of this technology in PR will triple in the next five years.

Thanks to AI, companies can quickly search for information available on digital platforms and take the content of interest to their customers by programming a search bot. It’s also used to monitor media coverage of products and services of competitors. It then provides PR professionals with better access to the data required for a clear understanding of the performance of a press release and identifies any necessary adjustments. Relying on an AI system to seek out specifically defined information and present it in an easy-to-read format, dramatically accelerates the process of analyzing and interpreting data from multiple, concurrent channels, allowing for a more complete overview delivered in less time. For example, a quick evaluation of a particular article or social media post offers a greater insight into the target audience’s preferences and reveals the performance updates used to measure the outcomes.

According to a New Vantage study, it is estimated that 99% of organizations are investing in AI or Big Data

Here are some examples of tasks that an AI system can perform in PR:

1- Text-to-Speech (TTS) technology: AI offers more and more diverse ways to make life easier. Today, for example, TTS solutions are used for a variety of purposes: whether to optimize schedules, automate processes, or stand out from the competition, this technology improves your customer service experience by detecting voices and converting them to text. This is useful for transcriptions of media interviews and searching for podcasts or press conferences.

2- Predictive analysis: This type of analysis offers tools that help personalize reporting angles for journalists based on interests, past coverage, personalities, and trends, and predicting the likelihood of news information being covered.

3- AI-assisted contact recommendations: While not yet perfected, there are tools that can help you proactively discover reporters writing about the IT industry, allowing you to target the outlets most likely to publish your news rather than manually compiling traditional media lists based on category and keyword searches.

4- Video Authenticity Monitoring – There are even tools that can be used to monitor “fake” videos that could negatively affect brand reputations.

5- Engagement analysis: Tools for performing advanced sentiment analysis on social media are also being developed.

6- Natural language generation: Using this technology, machines can produce information and convert it into different languages for wider distribution.

 

Challenges of AI in PR

As organizations accelerate their digital transformation, the issues in PR service management concentrate on rebuilding businesses while minimizing downtime. This year’s major challenge is on applying AI to more and more day-to-day tasks. However, at Isource Marketing, we identify two additional challenges: monitoring accuracy and data security. 

As the volume of digital content increases, so does the challenge of accurately monitoring and measuring it. Media monitoring companies play an essential role in the information supply chain, capturing vast amounts of content, data, and metadata daily. Historically, media monitoring organizations depended on manual human labor to gather and evaluate this data; now, AI and machine learning are becoming increasingly essential. Similarly, privacy and security are the main factors that influence the availability of data and resources for a public relations officer, and it becomes another challenge because these data are generated from millions of users around the world (personal data of journalists, influencers, IT companies, etc), and there is a possibility that vulnerabilities exist and are taken advantage. Some companies have already begun working creatively to overcome these obstacles.

 

With an increasing need for AI, what is the function of the communicator or public relations professional?

To avoid being stuck with PR tools from the past, PR professionals must go further into achieving goals with companies in a disruptive and inventive way, with the help of new technology. Machines do not capture knowledge from the outside as the human brain does, and they do not have feelings or experiences, or even perceive what is happening in their environment as easily. These tools are based on information previously directed by people.

Regardless of technology, it is important to consistently keep a human value in the relationship of PR work

When developing a communication strategy, a brand may be unwilling to communicate with a robot or computer because it is a strictly “relational” activity. As a result, regardless of technology, it is important to consistently keep a human value in the relationship of PR work and to always be in direct and personal contact with the client. AI and technology, in general, should be viewed as a professional’s partner in public relations. This is how the interpretation of the AI’s results and the subsequent action plan should be personally supervised and endorsed.

Isource Marketing we see AI as a tool to embrace and provide advantages in data collection to focus on metrics and creativity in the marketing industry. Our strength is technology, but we also understand and adhere to the principles of a sense of belonging and closeness to our customers, because most of the critical responsibilities of public relations professionals demand a high degree of personal approach.  For this, we are guided by four capabilities in our PR area: the development of creative strategies, the establishment of client trust, the creation of original content and narratives, and the empowerment and development of new business relationships. If you need advice on this subject, contact us! We will be happy to help you:: https://isource.agency/#services

 

 

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UX Writing: Creating Human-Centered Content

UX Writing: Creating Human-Centered Content

One of the biggest challenges when writing on digital platforms is making the texts clear, concise, and useful. There is a powerful tool for this known as UX Writing (User Experience Writing), which is nothing more than writing based on the user’s experience, interaction, and emotions during the process. 

Many people believe that this technique is new, however, it is not. People have been writing for interfaces for as long as they have existed. UX Writing adds value by formalizing the practice with advanced guidelines. Furthermore, its demand is constantly increasing, and it is closely related to UX Design (User Experience Design), a process that seeks to create digital products that generate relevant and significant experiences for users through design, usability, and more.  

Read the blog New UX Design Trends

Writing based on the user’s experience, engagement, and emotions throughout the process is UX writing.

Although the difference between UX Writing and Copywriting is very subtle, the first aims to guide and help, while the second informs, persuades or sells.  Do not confuse UX Writing with Micro Copywriting, which aims to synthesize concepts through short texts in order to make browsing and usability more humane and simple.

 

What qualities should an attractive UX Writing have?

Clarity. A clear text, with simple and direct language, is the best way to help the user understand and process the communication.

Consistency. Consistency in the texts is key to generating trust in the user. For example, in an online course sales app, if the user purchases course “X”, that name (or text) must be the same throughout the purchase process. 

Precision. The instructions must be specific, that is, they must explain exactly what must be done in each instance.  

Conversational. Texts that point to a discussion are more appealing, warm, and pleasant; surely, with the appropriate tone of voice.

 

What Are the Advantages of UX Writing? Quite a few! At Isource Marketing, we highlight the 5 most significant advantages:  

  1. Helps empathize with users. UX Writing determines the tone of communication with users. It is key to creating a connection of empathy and trust between the product and the users.
  2. Humanizes the product. The UX writers are in charge of developing the language for the product-user interactions, therefore their goal is to humanize the products by establishing a relationship between them.
  3. Increases conversion rates and user engagement. A good UX Writing strategy is CTA ( Call to Action)which helps improve conversion goals. The idea is to create texts that lead to action and make communication effective. 
  4. Create smoother interactions. Understanding how to use a digital product can be very difficult, so good UX Writing is responsible for providing all the necessary information for the user and improving their experience.
  5. Reduce the amount of time users spend on apps. Having all of the steps clear ensures that users utilize the app for the necessary amount of time, avoiding frustrations and increasing the likelihood that they will use or recommend the app again.

Then there are 4 comparative examples with texts, one using UX Writing and the others not.

The UX Writer

The UX Writer must be capable of creating content that offers the digital platform logic, coherence, and order. Furthermore, it determines how the company’s voice should be expressed and simplifies the customer experience. To structure an optimal interface, you must be familiar with UX Design and work closely with designers.

The UX Writer must be capable of creating content that offers the digital platform logic, coherence, and order.

As we could see in this blog post, users want the experience on websites and applications to be clear, concise, and useful. UX Writing is one of the tools for doing so. At Isource Marketing we have writers specialized in this area, as well as a group of designers 100% focused on UX Design. Contact us for your next digital project! https://isource.agency/#contact

 

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7 tips to prospect clients in the B2B sector

7 tips to prospect clients in the B2B sector

Customer prospecting is of the utmost importance for any business. In the case of companies in the Business to Business (B2B) sector, the rationale is that their target audiences are more rational, specialized, and informed compared to those in the Business to Consumer (B2C) market, which requires a methodical, analytical, and a very orderly segmentation process. This comment is especially relevant after understanding that, according to HubSpot Research, more than 40% of company salespeople think that prospecting is the most difficult part of the sales process, followed by closing (36%) and qualification ( 22%).

We at Isource Marketing aim to provide you with tips on how to prospect successfully. Therefore, we’ve compiled a list of seven things to consider when segmenting clients in the B2B sector.

  1. Define the buyer persona and segment your prospects.

A buyer persona is a generalized depiction of your ideal customer. It is obtained through the use of qualitative and quantitative data derived from market research, competitor knowledge, and existing customer profiles. In terms of prospecting, varying factors, such as geographic and demographic, must be considered.

According to HubSpot Research, over 40% of company salespeople think prospecting is the hardest part of the sales process, followed by closing (36%) and qualifying (22%)

  1. Make use of customer journey maps

Observing your potential customers’ real web behavior will help you discover who they are and what they want. The customer journey map is the ideal tool for accomplishing this. It is a process that individuals go through from the minute they show interest in your product or service until they become actual customers.

  1. Create a value proposition for the product or service

The information that the marketing and sales teams will communicate in their work is critical, which is why the value proposition must be included in your prospecting plan; it includes market research with the goal of identifying client demands for the success of your product and services.

  1. Establish prospecting sources and methods

When developing a prospecting strategy, you must have a technologically advanced and powerful data platform that can provide analysis and intelligence services capable of finding new clients amid large volumes of data. Prospecting via social networks, such as LinkedIn, is essential in the B2B industry, in addition to internal databases and phone calls.

  1. Verify that your leads are qualified.

In the B2B sector, qualified leads are companies that are interested in your product and, in the best case, will become customers. To do this, you must ask the appropriate questions in order to determine whether or not they are qualified for the sales process. Click here to learn more about how to generate leads in the B2B sector on our blog.

To reach your target audience more effectively, you must develop a multi-channel communication plan.

  1. Create and use multi-channels

To effectively target your audience segments, you must establish a multi-channel communication plan based on your buyer persona. There are certain B2B companies that are more effective than others. LinkedIn, as previously mentioned, is among the most significant, as are email marketing, advertisements, content marketing, and paid advertising through Google AdWords.

  1. Define performance metrics

High-quality B2B sales and marketing areas continually assess the effectiveness of their efforts. They can achieve better performance and productivity on their goals by tracking and taking action to improve important metrics.

 

Are you ready to begin your prospecting strategy?

We understand the importance of sales management in your company, and we also recognize that a proper prospecting strategy is one of the first steps toward success. At Isource Marketing, we are happy to help you effectively segment your target audiences. We have a highly qualified team and more than 15 years of experience as a strategic partner. Contact us! https://isource.agency/#contact

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